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February 2024 by Laura W.
Mia is Amazing!! She was so helpful when I had to get a rental after a car accident. She checked in with me & updated me on all of my insurance information. The car was perfect for what I needed to do and I ended up having it for 2 months!!!
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February 2024 by Bobby Udall
Best customer service in renting a car that I've ever had!
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February 2024 by Tim J. P.
Jesse & Tim-Got me in and out and on the Road in record Time. Professional, fast and easy..TY;)
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January 2024 by Cristina Vega
This location is amazing! The young lady that is upfront she’s very sweet and understanding. She looks like she works really hard and she does need help. I was talking with a customer that was there when I arrived, and he said that that location was full of people dropping off and picking up. This lady is a HARD WORKER and has outstanding customer service skills
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January 2024 by Austin W
Absolutely horrible customer experience.
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December 2023 by Leslie O.
They wanted to give us what they wanted, even though we booked four weeks ahead for a Tahoe, and last minute they didn't want to give us the car and gave us a old white van that looked like it was going to break down a hour into our trip and looked like those sketchy vans. Was disgusting and broken down inside never again worst experience? Thankfully was able to get my refund!
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December 2023 by Elidia V.
First of all this is the most bizarre enterprise I've ever been to. They pretty much go into the back and come out when they feel like it. I show up to a room of about 6 people All standing around in the lobby listening to the employees in the back, very obviously customers are a 2nd thought. I was sent to this location from enterprise roadside assistance to replace a rental car. ( they send a link with Uber so this was the correct location) I ask the front desk for the car and he says he can't look me up, there is no email to prove my point ( although tons of texts with roadside to prove my point) and there's nothing he can do. I'm incredibly shocked because I had just spent hours waiting on a tow truck, getting ubered around, pretty much spending my entire day figuring this out. So I call the road assistance and put it on speaker for the front desk and they confirm that they just didn't send an email to this man but they had the note on my account. He again states without an email there is nothing he can do and then says the business is closed. At this point I've spent over 5 hours trying to get a new car just to be told that I need to Uber to another location an hour away in traffic to get any help. Just horrible, there is a number of things he could have done to confirm my info but instead he wanted to throw a crying girl out of the business and go about his day. I go to the other location and lo and behold they can look me up, see the notes and are shocked that this man didn't just call and confirm. I was in and out of the other location in 15 minutes.
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December 2023 by Sean G (LDA Document Services)
Very friendly and helpful staff.
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November 2023 by Holly M.
Solana Beach location is such an awesome place to rent a car! Mia was helpful and did a great job getting us a car. She made it easy!
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October 2023 by Pockets Salazar
Great people, clean dependable cars. What more could you ask for.
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October 2023 by Paola Tempesti
Convenient location. Agent was helpful and friendly. Rental process and return were easy and fast. Would rent from here again.
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May 2023 by Drew Dohn
Landon is the best. He assisted me at the beginning of my rental and at the end of my rental. Landon went above and beyond for me to make sure I was extremely comfortable in the car that I rented. There was some questions I had about the vehicle and Landon was an expert in helping me with all my needs.If you are looking for a great Location to get a rental and a great rental car experience, look no further, Enterprise Solana Beach is the place to rent from. MAKE SURE YOU ASK FOR LANDON.
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May 2023 by Carmen S.
picked up my car today super fast and smoothly! Amanda was all by herself and absolutely doing the best job with customers! Thank you enterprise!
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December 2022 by Beloved Goddess
—-0 starsAre rental car workers allowed to stalk and harass customers and threaten them? That’s what’s happening with the guys working here. They are doing organized crime and promoting violence towards women in the neighborhood. It’s very disruptive to have their presence bc the guys working here are using it as a facade for criminal behavior and organized crime.
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November 2022 by Dee M
Absolutely horrible experience with Cane from this location! I was denied service for my rental reservation the night before Thanksgiving due to his lack of understand his own company’s policy.I’ve rented from enterprise almost monthly over the last year and have always used a debit card with my out of state driver license, as long as proof of my CA residence is verified via paystubs. After explaining this more than once, Cane still denied to proceed with my rental. I’ll add that I just rented from this location two weeks prior to this.Yet, I was able to call corporate and move my reservation to another location who allowed me to pick up under the same circumstances that I was denied by Cane. What a joke and a disgrace to customers who rent from you often!
