Top Nails and Spa, Inc. offers good services with friendly staff, and many clients appreciate the unique experience of having a chair massage during manicure and pedicure treatments. While some have noted that it can take over an hour and forty-five minutes to receive these services, others praise the attention to detail and the quality of work. There have been instances where a pedicurist left an ongoing appointment to attend to a new customer, which some found rude. The business excels in nail design and removal of calluses, and many clients express their intention to return. Lena, in particular, is highlighted for her beautiful and detailed work, making clients feel valued and welcomed. The salon has gained a loyal following, with many saying they wouldn’t go anywhere else for their nails and toes.