Banks in Soledad, CA

“Moving to El Sobrante in the 90s, it was strange that everyone here would have a little smile when talking about Mechanics Bank as if they were proud of--gasp--a bank. Even learning the story of the history of the bank and how it is truly local, pride and affection for a bank seemed odd. Having a financial crisis from my own mistake that would severely harm my family, I called several people in the Call Center to get unusually kind, supportive, empathetic staff 99% of the time. My meltdown was complete by the time I talked to Jury, the Manager of the San Pablo Dam Road branch. Sobbing and hysterical I kept thinking, "Businesses hate drama. He's going to hang up on me." Instead he problem-solved for me, reconfigured usual practice, showed profound empathy and compassion and saved the day plus what remains of my sanity. He saved my tiny dynasty, completely solved my problem, and left me feeling as important to Mechanics Bank as a billionaire with my paltry income. The bank service faltered for a year or so when it joined a Texas bank and lost the fabled founder, but my experience is that it's even better than before. Now Mechanics Bank and Jury are on my daily gratitude list. Thank you, Jury.”

“They helped me get a loan for my new car when I had no credit. They made my journey very easy and pleasant. They answered all of my questions and I also gave me a $50. Shell gas card after my load was approved. They have a very friendly staff and are quick to answer any questions.”