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“I have been a customer of Montecito Bank for over 20 years. They handle my loans and private checking accounts and have an excellent wealth management team and trust department. Montecito Bank and Trust give back to the community, and these 1-star reviews read like someone has a personal vendetta and are very misleading. MBT is voted the #1 bank every year and has a loyal customer base.”
“This local branch goes above and beyond to support its clients. We maintain several business and personal accounts here, and recently, we had a complex issue involving a separate, unrelated corporate US Bank account.
Without hesitation, local Business Specialist Jorge Hernandez stepped up. He was not only eager to help but took the initiative to personally call the corporate side to research and resolve the issue for us. This level of dedication—helping with a problem that wasn't even strictly their branch's responsibility—is truly rare.
We are impressed with the customer service and professionalism we have received. While I see some negative reviews, that has absolutely not been our experience. The team here provides the personal touch and good old customer service that is so often missing today. They are a valuable local resource.”
“Took my 94 great aunt here one afternoon (her bank) and the staff treated her like a queen. Any question or issue she had they were helpful and polite. Exactly what I would hope from a bank and then some!”
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“First Bank is my favorite bank in the valley great hospitality very knowledgeable bankers Hannah, Kelly and Jeanette. They are really transforming the backing industry with their high-tech powers”