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November 2023 by Dustin Cooley
The store is amazing and helped us with packing our wine as we were heading out of town! Thanks so much.
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October 2023 by Keith Howes
Great Staff… you guys are the best! Happy to support this family run business who will always have a solution to your shipping needs!
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August 2023 by Mark H
Best shipping experience ever! What a great store and staff. I needed to ship four pieces of framed art across country and the folks here packed them up professionally and with love, and they arrived without a scratch. Such a great resource to have in the valley.
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August 2023 by Tom “Remy'” Hussey
Don’t ya wish all businesses were run like this store…I wrote that review a year ago. Since then I’ve used this store a dozen or so times. Trust is something that’s hard to earn… something that shouldn’t be tossed around frivolously because someone had a personal bad day and then try’s to palm it off on the next helpless service person whom they cross paths with… someday Google will invent an eye scan that tells when someone writes a mean self-satisfying review… if they’re saying things as they actually went down or… someone misusing their temporary ‘power’ to put an unrelated individual or store or company down in THEIR dark hole…. This UPS store is the best I’ve ever had to use… I travel the country and use them all over.
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August 2023 by Tom “Remy'” Ambrose
Don’t ya wish all businesses were run like this store…I wrote that review a year ago. Since then I’ve used this store a dozen or so times. Trust is something that’s hard to earn… something that shouldn’t be tossed around frivolously because someone had a personal bad day and then try’s to palm it off on the next helpless service person whom they cross paths with… someday Google will invent an eye scan that tells when someone writes a mean self-satisfying review… if they’re saying things as they actually went down or… someone misusing their temporary ‘power’ to put an unrelated individual or store or company down in THEIR dark hole…. This UPS store is the best I’ve ever had to use… I travel the country and use them all over.
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August 2023 by Lpc 934
This store has just been nothing but downhill over the past few months. Me and my wife always had good experiences although now it seems as if customer service is no longer a thing. Rather than helping with a shipment, the employees would much rather curse right in front of us on top of the poor attitudes they begin with. We will not be coming back. I would happily leave ZERO stars if I could
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August 2023 by Timothy "Andy" Trabucco
Kinda late saying this, but these folks are very professional and yet personable and friendly at the same time. We look forward to stopping by because they are always so friendly and quick! Thanks for being in our town.
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August 2023 by Eddie Jorge
Staff at the store were very rude when trying to sort out issues where a package sent from their store was not able to be delivered. They did not offer any help and resolving the issue and said it was not their problem.
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July 2023 by Window P.
Super friendly. Very quick and efficient. Will carry packages I am returning from my car for me. Appreciate it their attitudes.
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May 2023 by Tracy Bellem
Not your local community UPS! I don’t know why I go in this store. It’s worth the drive to Buellton to a better store where the staff are courteous and helpful. How do they stay open for business with such rude staff? Probably just hiding behind the UPS brand… I’d give a zero if possible on this rating.
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December 2022 by SassyShadow V.
I use this store often and I am sick of the manager here. He is so rude. I have had good service here, but when he butts in, not good.
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October 2022 by Linda M.
Great service.....quick and friendly. I had cards made from a piece of art and Eunecia (sp?) was so helpful...she had them finished in one day!!!
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September 2022 by Karen P.
What A Wonderful Experience!!!! This morning I needed to send some computers to San Francisco for my daughter. I was not looking forward to sending them because I was fearful of packaging and just wanting to know they were safe. Christian the wonderful person who helped me put my mind at rest instantly. He was so helpful and knowledgable about everything. He told me about insurance and how safe the computers would be. He explained clearly how quickly they would be received. The whole experience was lovely and I will be sure to return for all my shipping needs.
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August 2022 by Jeff Arthur
This was great. Person behind the counter did all they could to make my transaction as easy as possible. Great customer service and I appreciate all did to this trip to the UPS Store quickabd easy.
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May 2022 by usmcsharpshot
Don’t ya wish all businesses were run like this store…
