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September 2025 by Thana Duddy
Having to be my own cashier is so impersonal and you should be giving customers employee discounts for doing the work of checking out
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September 2025 by Glen A. Harris Jr.
I had to wait 25 minutes, at the pro desk, to check out and pay for my items. Other than that, everything was ok.
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August 2025 by Kozii V
People come with gtr3 in the parking lot like they pulled up from dubia to get some material for there skyscrapers
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August 2025 by Theresa Jane
Great customer service is what Lowe's is all about. They offer great discounts for pros, hurry in and make a pro account today.
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August 2025 by R. V.
I think part of your experience may depend on the mood of the employee you talk to there, but I feel like I'm better off just using the website for future purchases. Person I talked to seemed annoyed and inconvenienced by me asking a question about a return. I wound up calling a service agent from headquarters and got much better service.
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August 2025 by Patricia Wassenaar
Very helpful getting, coloring and loading my paint in the car for the outside of my house!
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July 2025 by Amelia Frantz
My boyfriend experienced a nasty cut in the parking lot (unrelated to Lowe’s) and the staff were incredible in helping the situation. They provided Gatorade, gauze, and hydrocortisone while we sat on the floor and worked on stopping the bleeding. Team Member, Andrew, monitored us for the entire process and brought water and an ice pack until the wound was wrapped up and stopped bleeding. Amazing service, such an amazing team!
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September 2024 by Lance Westernoff
Never anyone around in the different departments if they are they say,,,, let me get someone and they never showup...
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September 2024 by Sheri Jones
Excellent. Was happily asked right away if I needed help. Love it
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August 2024 by Mariella Cantando
We went to purchase 2 plastic owls to deter the bats nesting in the eves
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August 2024 by Ashley
I am so thankful for the staff at Lowe’s! I needed to exchange an item but didn't have my receipt or my husband’s card. Sandra was able to locate my purchase and help with my exchange hassle free!
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July 2024 by Danielle M
The worker that we asked to unlock the cabinet for us followed us to the front and had someone scan our stuff for us. We asked the lady for help and she was very hesitant and rude. Mind you my cousin is brown. I have never had an experience like this until now. It’s very sad to see people still practicing discrimination, especially in my home town!
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July 2024 by Hal Channell
For a big box store the employees are knowledgeable and friendly
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July 2024 by Cheryl Caudill
Lowe’s would’ve got a four Stars but, the beautiful shaded areas where I would park by the garden center and Now filled with merchandise. Shaded spots are now few and far between. I am handicapped, and that was why I went to the spots by the garden area. I did appreciate the sales people on the floor asked me if I needed anything.
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July 2024 by D Ball
So I tried to give them another chance! They failed again. I've been left hanging for over 32 hours of waiting for deliveries that never came! Never received a call or email telling me that there would be no delivery. My customers and myself have called several times to only have the phone ring and ring . I let it ring for 20 minutes just to see. When I finally got a hold of them only after having someone at the corporate office call them with me on hold do they try and explain what was going on. And all they did was run around in circles and never made sense and blamed it on everyone else. Go to Sonora lumber! The people who work at Lowe's Sonora are bottom of the barrel and have a huge problem with lying. The rudest most uninformed management I've ever encountered.
