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September 2023 by R.C. Wanderer
I did not even read the reviews prior to going here. I was on my way to Old Town Los Gatos and happened to see Fantastic Sam’s. I was totally disgusted with my previous cut of about a month ago and decided that I was done looking at that stupid thing. I went in and asked Jenny if she could please rescue me and she did! One of my best cuts ever! I get complements all of the time. I see now that her work is exceptional on a regular basis.Thank you Jenny!Services: Hairstyling
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August 2023 by Lilly Rae
Mitra is very sweet, but she rushed doing my hair. The haircut was uneven and some spots were missed. She rushed with the bleach and didn't let it process long enough. With my hair fragile and tangled after the bleach, she combed my hair very roughly from the top, yanking and pulling wads of hair out without a care. How does a hair stylist not know to comb from the bottom? Terrible.
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January 2023 by amanda prechel
The haircut was fine and the stylist was kind, but there was no shampoo - according to the fantastic sam’s website each haircut comes with a complimentary shampoo. $35 +tip for a very simple trim with no layers (5ish min) and no shampoo felt a little high but maybe that’s just Los Gatos pricing, I’m not sure. I will try somewhere else next time.
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October 2022 by Pardis Khosravi
I highly recommend Jenik! She has cut my hair twice now and both times it was EXACTLY what I was looking for! I have long, frizzy, curly hair and she was able to give me a beautiful cut with long curtain bangs and layers that is just gorgeous. She also does a great job blow drying and styling hair. I will certainly be going back.Service: Haircut
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October 2020 by Blake H.
I have come to this place for four years off and on. They don't seem to keep a consistent standard of service. Good not so good. I will officially not return here. I got a messed up haircut far beyond fixing. All they did was give me a refund and left me looking foolish. The manager leticia had a very defensive and aggressive tone about her employees mistake. Rachel is not the barber to see. See Veronica she was amazing.
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March 2020 by Ana Arispe
I got cheated I only had hair cut no shampoo and style , the charge is suppose to be only $14.00 , they charged me $26.00
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January 2020 by Kim M.
We waited an hour when they said a 20 minute wait. Then they cut two inches of hair off and we bought one product that was 11.99 and somehow the total was $60?!?! Do not recommend
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January 2020 by Sam Merikallio
My sister went into their store for a "cut and highlights," after over 2 hours she emerged with none of her hair cut, and an egregiously expensive styling job. This is because the manager was pressuring the hair cutter to up sell to my sister constantly who was being pressured into saying yes. After it was done she was told the price was actually $60 more than it should have been. She and our entire family are really upset that this store is jipping its customers. Unacceptable.
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December 2019 by Alec S.
Not one to leave reviews, but I feel compelled to after visiting this barbershop. I asked Rachel for a low skin fade with the expectation everything would be lined up and tight, but she left my hair with several misshapen lines and dark spots that left my hair looking terrible. It was so bad that everyone who first saw my haircut immediately pointed out it's visible faults instead of complimenting the look. By far the worst haircut I've ever received and a waste of 20 dollars.
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December 2019 by Cathy C.
I don't usually post negative reviews, but Fantastic Sam's was not fantastic today. My (starving student) daughter went in today for simple highlights and a trim. Was quoted $75. Once she was in the chair the upselling began. Said she needed deep conditioning (more $), then ombre instead of highlights (more $), then the ombre would cost more than usual because of her thick hair. By the end, my daughter was out $140, didn't get the highlights she wanted, and didn't even get a trim. Admittedly, my daughter should have pushed back on the changes and cost, but she felt intimidated and frankly, who wants to go to a salon where you have to be on alert to watch out for upselling? Lesson learned. Fantastic Sam's has lost our family's business going forward, which is a pretty short-sighted business plan.
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December 2019 by Eduardo Santana
Walked in at 6:28 pm, two stylist and one client being serviced with no one waiting, and yet they have "no time left" to get me in. As a business manager, if I say my doors are open until 7pm my doors remain open until 7pm. Then again, they are probably doing me the favor of keeping me from a big business hairdo. Don't waste your time.
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October 2019 by Charlene H.
So I got recommended to go to Fantastic Sams and so I decided to try them out!! My sons are 3(almost four) and 1(almost 2 in less than 2 weeks)! We checked in it was good no problem , got our names, and they didn't mention an age limit nor was there signs and nor did the lady tell me they couldn't do my sons hair at first, then it was our turn to go. First off the lady(Mexican lady) was already asking me if my kids were ok to sit still. And I'm thinking haven't you cut kids hair before?! she made it seem like she was against cutting kids hair. They are kids they move and at times won't sit still she should know this! And mind you this wasn't their first time getting a haircut, and while she was cutting my older sons hair she was telling me that she couldn't do my 1 year olds haircut because he is a CRYBABY and that she can get sued if he gets cut. Blah blah blah!!! and I understand why she called him a crybaby because he threw a little fit when I took him from the play table he was at but He didn't even cry because of the haircut! She was fuken rude! I didn't like her attitude. Then she was asking her other coworkers to help her out but they refused or they were working with other clients. She kept saying cause he is a crybaby! Bad fuken service!!!!! I felt offended!! Hey should Have a sign up saying they don't do kids hair or mention an age limit d*** fucks! Then the last lady I talked to which had short hair like a little boy said some s*** like IM SORRY BUT WERE GONNA HAVE TO CALL IT A DAY WE CANT CUT HIS HAIR!!!!! Bitches!! LAST FUKEN TIME I GO THERE!!!!
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September 2019 by JAY DUFFY
Their prices went up a little while ago so not as good a value as it used to be. As well the one person who really knew her craft moved on to an actual salon. Regardless for a barber shop type cut this place is still pretty reasonable for what you get.
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September 2019 by stephen anderson
Great hair cut!
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August 2019 by Steven Weltzheimer
Good haircut great worker definitely going back