Pro Desk at The Home Depot is part of a store that offers a wide selection of products, often at lower prices than other places. Customers appreciate the convenience of online shopping, finding items like custom tiles at a discount and receiving home delivery quickly. However, there are some management issues, especially with curbside pickup. Customers have experienced long waits and confusion due to poor signage and staffing problems, which can lead to frustration and unnecessary delays. Despite these issues, the staff at the store can be very helpful and kind. For example, employees have gone out of their way to assist customers, such as holding items or helping with small needs, making shopping a more positive experience. Overall, the store offers good products and helpful service, but improvements in management and organization could make the shopping experience even better.
All Home Depot's suck. Those aren't great deals when the products aren't equivalent in quality. Go to a real lumber yard and see that the selection is ten fold, prices are near the same. If you're buying a larger order, deal with a salesman not cashier and can probably negotiate contractors pricing too.
December 2023
Waited for 20 minutes asked 5 people to unlock something and no one could do it. Bunch of clowns working here.
December 2023
I still shop at this store because there are not many other options available in SC with variety of selection. But if you need anyone, forget it, they are terrible. people work at this store looking like they hate their job
