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July 2025 by Jeffrey McIntyre
An older facility that has not been updated in the last 10 years.
It is clean and kept up. It does not have a bank or a Starbucks inside. It still has all the other options.
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June 2025 by Michael serpa
Very slow service and worker was complaining to other co works that they are short staffed always. Very disrespectful to customers and very rude and hated there jobs making sandwiches
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June 2025 by Frank Damato
In stock situation improving, best I've seen in a month, crew friendly and efficient, store vibe good
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June 2025 by Lindsay Mooney
Always has the things needed and the team from produce and meat department are superb. Willing to help even the most lost shopper.
My dear goodness, the bathroom situation :-/
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June 2025 by Mark Scofield
I've been going here for decades. I get my business done and leave. My only perturbations arise when the inside is rearranged. I recently learned of and began using the app. It would be nice if any app could tell me where to find an unfamiliar product. That is when I waste most of my time. The clerks and tellers are nice folks who are eager to help.
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June 2025 by NancyZajda
Has a large variety of fresh foods, prepared foods, drinks, otc meds, etc.
Clean
Many self-checkout counters, so easy out.
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August 2024 by Heidi Hamilton
Staff go above and beyond to make every shopper's day better! Thank you!
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July 2024 by Astrid Barron
I drive to Capitola, 41st Safeway to get Low Sodium Ham. Usually I keep the lunchmeat in Safeways convenient zipper back. This morning I was going to place the remaining slices in a container and when I turned around the meat paper the first slices looked really disgusting. I am now concerned about my health. CLEAN and SANITIZE deli slicers are mandatory in order to prevent the growth of disease-causing bacteria.
Safeway applied to my concern with an apology and credit me the price.?
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July 2024 by Shannon M. Leonardo
Seriously the worst location!! Drive up & go is like non existent. When you try to call the store No one & I mean NO ONE ever answers the phone to try & resolve the issue!! I end up having to get out of my car with all the kids to actually find someone to get my order!! It is super inconvenient & such a hassle!! All beware stay away from this location for drive up & go because it will give you a headache. Find a different location that actually values & respects their customers because here they do none of that!!
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July 2024 by Christine Major
They never have enough staff! That must mean they don’t pay enough for this expensive area. If you can’t do it right, why do it at all?
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July 2024 by Harpal Dhillon
Nice and clean
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July 2024 by Tim Del Chiaro
Expect to be overcharged sometimes unless you bring in your phone and scan every item and if it says item not found on your phone and its part of a "buy 4 at $1.99 each" you're going to end up overpaying by $10 when it doesn't process correctly. Then have to decide if you want to go back and wait quite a while for sometime to come to the customer service desk to help or just enjoy your $18 of granola bars.
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July 2024 by Timothy Parks
For some time now i’ve been going to the Safeway on 41st because of their selection, amount of parking, and ease of access to other shopping. After several attempts to communicate, I am going elsewhere because it just seems as if they don’t care. A year ago they were imploring customers to use self checkouts with no limits to how many items could be brought through the line, however, recently this is changed to 15 items or less, with no rhyme or reason. I don’t use standard Lanes, as they generally take longer, and I prefer to bag for myself, as well as being a disabled Veteran, who has issues in cramped spaces. I’ve made it a point to communicate this several times with prior managers on duty because I need to use it (they said use it), however, this never seems to be passed to other managers or staff. Today, Kirby was sitting on the Second to last self check out machine that should be clean and free of a staff members rear end, and when I asked him to do a price check on some chicken and macaroni and cheese, he instead of checking the price, told me I couldn’t be in the self checkout and needed to go through the regular line. I firmly & politely said I was going to finish my shopping right here, and to speak with the manager (Alexis), who later walks over and reiterates the situation to me as if I’m unaware, and even he hesitates to check the price ($15.99 today vs $10.99 last week). As I’m scanning things, the machine says I need to be checked (as maybe not all of my items scanned), and Kirby is sitting there looking at the blinking light intentionally not helping. I ask another team member nearby to help me, who points to Kirby (as if he was the only one who could help me because it was his allotted section), so I out loud state “he doesn’t want to help me”! Kirby scans his badge in a pouty way, so I mumble “wow what a lazy kid, and he badgers me about the rules not applying to me, and not that I’ve been annoyed for months on this matter… not to mention there’s actual work to be done (trash everywhere and people to help or anything). The stations are unclean, yet I’m the issue for finally slipping my frustration out. I am reaching out on all platforms, as well as contacting Corporate and a few other organizations as I feel discriminated against. Safeway, please stop having sales of buy 5+ (Body Armor) or buy 2 get 3 free (soda variety) if you don’t intend on us buying these items in abundance!
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July 2024 by Mike Kane
Deli Staff stared at me for 5 minutes, not even asking of I needed help waiting at the hot bar. Only seemed to care when I mentioned I was going to complain and walked off.
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June 2024 by Zachary Hosmer
We needed a couple of balloons for a friends birthday, Brian helped us. He was working in the produce section and came over to cut some ribbon and blow up the balloons for us, very helpful very nice person!!
