Tobacco Shops near Soquel, CA

“Update: Just got off the phone with Saba, the owner. He seems determined to make things right. I will be meeting him at the shop shortly. I will be sure update my review afterwards.Update 2: Saba was honest and very helpful. He was able to make things right and gave me a different brand with a better reputation and a bonus for my trouble.I’m still going to leave a star off because the employee I spoke with on the phone was rude. When I told him that my only options if he was refusing a refund or replacement would be to submit a chargeback and a customer complaint, he went as far as saying I would be banned from the store.I would recommend Cigar Palace. Just know that the employees have limited power to offer refunds or replacements. If you have a problem, ask to speak with Saba. He will take care of you.I would not, however, recommend buying vapes from EB Design. I’m not sure whether the product I purchased was counterfeit or was just lacking nicotine, but even given the best case scenario that it was indeed a genuine product, the fact that there was little or no nicotine in a nicotine vape speaks to extremely poor quality control.Thank you Saba for your excellent customer service!Original Review:They sell counterfeit vapes and don’t seem to care to make it right. I bought two BC5000 vapes from Cigar Palace about a month apart. The first one performed exactly as expected. However, I noticed right away that the second one seemed to have little or no nicotine. I am a casual user, so I can always feel the effects of a vape within 2-5 puffs. After 20 puffs, I felt nothing. Suspecting a fake, I did some research and it appears I was sold a counterfeit vape. As you can see in the pictures I provided, the fake has poor quality printing, is a different color and is slightly taller than the genuine vape. I called and gave them an opportunity to make it right and the best I got was that they could sell me a different brand. A refund or exchange was out of the question. So, I would not recommend buying anything from here.”

“Good selection, including very affordable ones, and they put in pouch and have long wood matches. The guy working there isn't very talkative. More concerned with his ear bud call in Arabic.”

“Stellar shopping experience for all the heady needs. Corey was SO helpful and had all the right answers to our questions. Moving back to Santa Cruz & making the first stop at Pipeline was an excellent choice for my wife & I. We got a warm welcome and a new piece to celebrate.
Shopping here is an excellent choice for and glass or hemp related info.”

“If you have glass pipes that have broken or chipped, this place is a Godsend. Ratae repaired three pieces that had blown out bowls or were cracked and they are whole once again. Highly recommended.”

“The person who helped us was so kind and patient! The store is so clean and well organized and they seriously have everything you could think of. The prices are reasonable too. I literally never write reviews but this place was so cool i had to”

“I have had nothing but fantastic experiences with this shop. From it's wonderful customer service to its products. I am an artist and buy my paints from paint pens to spray paint. They carry colors I can only find here unless I go online and wait....wait......wait. They also carry clothing, personal smoke items as well as other quality items that are usually priced below (sometimes far below) the competition.
I can firmly stand behind my review of this locally owned small business because I have been shopping here for at least 5 years.
Great job Star Zone! Thank you for providing a place I thoroughly enjoy frequenting.”

“Excellent service excellent prices excellent products

They take tap to pay and I’ve only purchased a few nicotine vapes in my life, but this was definitely the best experience and the best price.

It’s amazing that a place downtown has such good pricing!”

“I honestly L-O-V-E this place! They have great hours, a massive selection & really good, fair prices for everything tobacco/smoke related! They're always very polite and will even special order things for you, if need be.

Santa Cruz is continously running out of these mom & pop smoke shops as the anti-tobacco/anti-fun and really just anti-feeedom nanny-state lefties take over. As such, stores like these are unfortunately becoming a quickly-dying breed. Between being insanely overtaxed/regulated to just outright & unfairly denied permits for arbitrary and often fake to nonexistent reasons, there just aren't many smoke shops left here. And what's worse, they may not be here for very long, either. Particularly with even more stupid, unnecessary and sweeping bans/regulations coming next year to the county.

If you support freedom please make sure to give these guys your business! They're truly awesome in addition to having a huge selection at super fair prices and really convenient hours! (They're open 7 days a week, 8am to 7:30pm)”

“Excellent service, selection and sales pitch was not overbearing. I will return soon for their vapes and possibly get a drink or two. Thanks for keeping the culture alive and Well! ?”

“The man who runs this store is a fantastic gentleman and they have a fantastic selection of e-liquids! I love getting e-liquid from this place. Ever since the vaping market has changed, it can be difficult to find the exact product I want, and half the time I have been having to look online for what I need. Either way I love this place very much and hope it doesn’t close down! Much Respect and Blessings ☮️✌️”

“After 2 other shops failed this shop had exactly what I needed for less than the other shops.
Transaction was quick and simple.
Thank you.
I'll be back.”