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August 2023 by Westar Westar
Our previous staff had setup an account without our company's name, and we had lost contact with her. This resulted with at least two hours' worth of waiting on the phone, only found out that we needed to solve the issue in store.We first went to the Temple City store where we were told that only the store manager could help during the initial visit. On the third visit we finally found the manager who told us he needed more than a Sales Permit and Business Tax number to help. he seemed dismissive and unwilling to aid.We decided to go to the El Monte store which was closer to our factory. Ms. Lupita Gonzalez, the Manager, surprised us that she was so helpful. She was multi-tasking, and she does it so well! She had two phones going while helping in-store customers. She even delated her lunchtime more than two hours in order to finish our case.We were very happy and thankful that she was able to solve our problem. We highly recommend this store. Also wish that the owner of the store could see this review and give Lupita a big Christmas bonus!!! She is a great asset.
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August 2023 by E David Flores
Ozzie was very helpful and very patient with me. Took his time to explain everything I needed to know about my new cell phone. I was very happy with the service received at AT&T S. El Monte store.
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July 2023 by Maria Lopez
It was a pleasure working with Lupita. I hate changes and she patiently & graciously went through all of our options, making it quite easy to choose a new phone. Lupita is extremely knowledgeable about various phones. I highly recommend this store.
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July 2023 by adrian esparza
Good store ruby helped me transfer my information and made it quick and easy! It was great she was amazing!
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July 2023 by JASMINE Chavez
Lupita was awesome she went above and beyond to help us out!!
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May 2023 by Pedro Carrete
By far the best experience i have ever received at AT&T! Lupita was very professional and ensured that all my questions were answered. Alex was also very helpful and professional. Would definitely recommended them to all my friends and family!
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March 2023 by 张彦辉
Geraldi helped me out with many things and was very good with customer service
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March 2023 by Richard torrez
Geraldi had amazing customer service and was very kind helping me make my payment
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March 2023 by Jackie Corona
Veronica did such an amazing job and I appreciate the time she took with my device and setting it up
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February 2023 by Kevin Lee
Geraldi had amazing customer service and was very helpful with my questions that I had based on my phone bill
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February 2023 by Carmen Gomez
Geraldi was very helpful and nice she helped us with 1 iPhone and 2 air pods and gave us the best deal.
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January 2023 by alyssaa g._
veronica was AMAZING!!!!! she was very helpful and had the best customer service ever. love her!!
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January 2023 by Jen Montano
Veronica was amazing. Helped me out so much! She was sweet. I came in for a watch and left with a watch and airports and honestly I don’t regret it. She gave such great customer service
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January 2023 by Ruby Hernández
Henry was phenomenal. He was friendly and knowledgeable in all services. I am now an AT&T customer from T-Mobile thanks to him :) ask for him! He won’t disappoint.
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January 2023 by Alex Viera
The store in El Monte was very helpful a wonderful worker named Veronica helped me out she was very knowledgeable, polite, and friendly. I highly recommend stopping by for any ATnT related questions.