-
November 2023 by Chef Boyardee
Terrible service , late to respond, they don’t help at all with your situation and lie. I was waiting for a call back from them confirming if I was approved to buy a black Chevy and they never responded, the least they could have done was let me know it was not approved. Don’t recommend this place at all and this doesn’t help new young buyers out here.
-
May 2022 by Art Espinoza
They sold me a truck that had electrical problems, stalling during idling, and leaking oil. I took it back to them under warranty and over a week later they returned it with no work done except for one oil leak. I had to take the truck to a reputable repair (Pep Boys) where they found the cause of the issues and repaired them. Now I'm out $1,300 for repairs they should've fixed before offering it for sale. I showed them the receipt for the work done and they won't return any messages. Wow... Just wow. Go somewhere else...ANYWHERE else than here. They don't check their vehicles before re-selling them at their lot. Their idea of a vehicle inspection is to wash the car then it's ready for sale! I wonder how many people have actually taken them to court to hold them accountable?
-
April 2022 by Art E.
They sold me a truck that had electrical problems, stalling during idling, and leaking oil. I took it back to them under warranty and over a week later they returned it with no work done except for one oil leak. I had to take the truck to a reputable repair (Pep Boys) where they found the cause of the issues and repaired them. Now I'm out $1,300 for repairs they should've fixed before offering it for sale. I showed them the receipt for the work done and they won't return any messages. Wow... Just wow. Go somewhere else...ANYWHERE else than here. They don't check their vehicles before re-selling them at their lot. Their idea of a vehicle inspection is to wash the car then it's ready for sale! I wonder how many people have actually taken them to court to hold them accountable?
-
March 2022 by Saida Diaz
WORST DEALERSHIP. Damaged cars, they lie to you and not warn you if a car is damaged which is fraud
-
September 2021 by Karla
My parents went there to support a small business. They met with the owner and she was really kind and respectful. The following day, when they were ready to choose a car they met with Jose the other owner and he treated them disrespectfully. Refused to sell them a car and even acknowledge their presence. Told them their “government money” wasn’t welcomed there. *** Warning for any Spanish speaking Latinos: Do not shop here. *** Jose degraded my parents and he shouldn’t be given business for his actions.
-
April 2021 by Karla Alvaro
My parents went there to support a small business. They met with the owner and she was really kind and respectful. The following day, when they were ready to choose a car they met with Jose the other owner and he treated them disrespectfully. Refused to sell them a car and even acknowledge their presence. Told them their “government money” wasn’t welcomed there. *** Warning for any Spanish speaking Latinos: Do not shop here. *** Jose degraded my parents and he shouldn’t be given business for his actions.
-
November 2020 by Marissa Sion
I would not recommend this place to try to buy a car and to finance it with them. So I looked at a car yesterday there and they said the bank was closed to wait to get approved that doesn't make sense they can't be closed if you can still buy cars on that day. so they told us they would call is in the morning and they did text me but kept saying like the bank is on lunch that don't even make sense. They were just playing games. finally called at 3:00 pm and they said you got denied and they couldn't even call me to tell me I had to keep calling them all day. If I could I wouldn't even give them a star. And they said we didn't get approved and the funny thing at the last car place we did just less money for the car. Like They do not know what they are doing at all. Also the car they were trying to sell to us on the back right tire it was a used car and it said in the car that it need a oil change. So they don't take care of there cars. If you going to sell a car to me at least have it all update and that is how it suppose to be. at my last dealer ship they cleaned the car and it look brand new and it was a used car also like this place. That place was a waste of time to go to. the lady norma is so rude and doesn't know how to contact you about your car. I wonder if the last owners were better than this two people. awful Custer serves I refuse to go there again and anybody who I know also. They will just play games with you and pull you along. they shouldn't be owning that dealership someone else with better Custmer service and who actually knows what there doing.
-
October 2020 by javier topete
Norma was really helpful on helping me get a car of my choosing and in my budget. All the staff that worked there were friendly and helpful.
-
August 2020 by John Dt
They tried to rob me and make me pay 3000$ down when they first said it’ll just be 1000 even though my credit score is really good I would not recommend coming here and they have horrible customer service
-
June 2020 by Michael Hoffman
All I have to say is the customer service at this dealership is amazing. We just bought a 2010 Honda Odyssey from here and they took care of any issues we had with the cat and even worked with us in the price. They have a decent selection and I would recommend anyone to stop by and take a look if you're in the market for a used car. Ask for Jose however it's only him and his sister so be patient.
-
March 2020 by O G.
Do not go here period. Not only are all the cars trash but they won't even fix it. You have a month to tell them if you have any problems and "they fix it for free", not true. You tell them the problem and they tell you there isn't any and don't do anything. Don't go here !!!!! Also the interest rates are incredibly high. To the point where you can go bankrupt.
-
January 2020 by Chris E.
Dnt letthe Certify sticker I know wind shall for you My Cadillac converter for my 2010 Chevy equinox was no good the very next day my engine light went on I asked him to fix it and he pretty much told me I was crazy and that the car was already sold as is So now I have to fix my Cadillac converter in order for my cart to pass small please be careful with this guy he is a fraud
-
January 2020 by Jennifer H.
Paid $4200 for my Lexus RX300. They weren't willing to negotiate on the price and the car had multiple problems the transmission went out 2 months after purchasing the car. They offered to fix it but I don't trust them. But a car from a certified dealership not from here.
-
January 2020 by Mia Jean
I called in to inquire about an Acura RSX. I am out of state and whoever answered the phone (never gave their name) rudely barked that the car was in stock and asked when I would like to see it, regular practice. When I mentioned that I am out of state and not interested in a test drive but just wanted to buy the car in whatever shape it is in and come fly to CA to pickup, I was told this would be impossible and that I must be in his office to even be allowed to look at the car, then I was hung up on. Very poor customer service. Having sold cars myself for many years, I have dealt with over 250 customers dealing out of state and I would've never treated any of them the way I was treated. Ashamed this person is in the same business as me. Avoid this place at all costs.
-
November 2019 by Chris Espana
Love to get my cars here down to earth people wont do u wrong and if anything goes wrong they will help u fix the problem
