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December 2023 by Dalila Guzman
This location always has a line to use the 1 ATM outside, doors always closed to access the inside ATM which is so frustrating!!.. considering taking my business elsewhere ?
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September 2023 by veronica bautista
80% of the time the ATMS don’t work! Always expect long lines
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February 2023 by Jesus Velasquez
Atms tap feature have been broken for months.
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November 2022 by Adeline H.
They help for me to book the banker arround to open account. Make the appointment for me within short time. Thanks
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November 2022 by Veronica Galvez
I’m here to open my daughters first account Eva is helping us, let me just say she’s NOT! At all welcoming, we came last week and she was very serious also not welcoming very dismissive towards me, mind you my daughter just turned 18 and this is one of many of first experience as an adult so I’m excited but Eva is not making this exciting for us, so she made us an appointment for today and I didn’t review her last week because I thought maybe it’s just early but today same thing not even a good morning today, she needs to learn costumer service skills if she’s gonna be dealing with ppl and maybe not be dismissive towards parents coming in with our kids, she never even made eye contact with me, So rude! But anyway yea just know she’s not the best I’ve came into contact at a bank?
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May 2022 by Victor Alvarez
Place is trash, always closed, atm machine always have issues
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February 2022 by Ruby
Have had a couple banking concerns in the past month and they’ve had really good service every time. I got the help I needed quickly and easily
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June 2021 by L C.
Went to this bank to use the outside ATM. They only have one. Once I arrived, there was a slowpoke who was taking forever to conplete a transaction. So I decided to go inside bank. Looked inside door and there was a big notice on the inside ATM that said "out of order." So I went back outside and socially distanced myself behind the slowpoke. Since I didnt want to block the sidewalk that leads to the entrance of the bank, I was standing on a parking lot wheel stop. Someone got behind me. A few minutes later, a tres bumpy face Hispanic female employee came outside, speaking Spanish to the Hispanic guy that was behind me. He got out of line and walked inside. She didnt say s@&$ to me. After I made it to ATM, the guy that was behind me, came out of the bank and left. After I finished my ATM transaction, I went inside bank and notice that the "out of order" sign was removed from inside ATM machine and people were using it. Cant believe that no good Chase employee did that discrimination bs! Dont say it wasnt!!!! She saw me standing there. I was the first person in line!!!!!!! She should've gotten me first. Not him. Dont do that discrimination bs with me. I am intolerant!!!!
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April 2021 by Jazmine M.
This location has horrible customer service. They made me wait in line for the teller without asking me or telling me if I needed an I.D . I waited for almost an hour & at the end they didn't accommodate to me .
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March 2021 by Ryan T
very bad experience customer service so bad
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September 2020 by Theresa Renee W.
This bank has the tendencies to get so packed that I have the hubby get up and do banking if we're up and ready before 6am. Mind you we only come early to beat crowds during the pandemic. Parking: there's plenty although there are 3 businesses that share the lot No matter where we go certain areas are to be alarmed about and this is most definitely that area.
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June 2020 by erick cruz
I waited for 2 hours in there, and when it was my turn they said the lady was going to lunch, and I had to wait for one more hour, service sucks at this place
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May 2020 by Don Pablo
Poor customer service, employees don't know how to handle business account questions so the easy way to get a away is to transfer you to the customer service 800 number
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April 2020 by Tony Sanchez
I like this bank . Most bad reviews are super old . Anyways only had a problem once with a employee name Tony. But only seen him once when I go so everyone is awesome
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February 2020 by Jonnathan C.
This chase has good service but the atm situation when the bank is close is ridiculous. Long lines and only two atms you can access. Usually one is down to top it off. The parking sucks as well the damn parking lines are mini which is annoying.
