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February 2024 by Jennifer R.
They give you bad coins and then try to blame you when the coins come from their rolls. I guess they're in the business of fraud and they don't even offer a solution for their mistake.
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November 2023 by Don Pablo
Its a issue doing night deposits at this bank at the ATMs machines. Last night the ATM took my checks and did not make the transaction properly and now I have to waste time in my day because this bank has broken machines. Chase bank needs to provide good ATM machines, most are outdate and old shame on Chase bank
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November 2023 by SJ
My wife and I went to Chase today and manager Michelle Arce helped us solve our problem. As long as she works there, Tweedy Chase will be the best Branch in the US. Her work was very accurate and fast.
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November 2023 by Christian Maldonado
Good attention, thank you!
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September 2023 by Jerry H.
this bank sucks ! there's always something wrong e with the damn ATMs. the doors don't open at night. such an inconvenience for people who get off work late.
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September 2023 by Jesus Velasquez
After hours entry card reader doesn't work forcing you to use the drive thru atm. Drive thru atm isnt taking any deposits. I don't understand how Chase prides itself in services if you can't use them. This is an issue at a lot of south la locations I've tried.
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September 2023 by Jorgie
What they need to do is fix the card reader to open the door, they quick to charge us a maintenance fee idk for what if everything be broken…
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July 2023 by ED CB
Warning They give out fake bills here, warning My last visit here wasn't a good one I want to cash my check. Me thinking it was a safest place to go to a bank. But when the lady gave me my money, I didn't double checked it. She didn't put it through the machine either. And when I Left to go A free money order From the PLS with the same stack of Hundreds she gave me. There was a fake one in there. And when I went back, the lady was not there no more And the manager obviously wasn't there for some Reason the person in charge at that time told me they was nothing they could do for me.
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July 2023 by Christian Vasquez
Been fixing the internal atms for 4+ weeks forcing you to use the drive-thru. You can imagine the long wait time, smh. Shouldn’t take that long.
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March 2023 by Aileen G.
My mom had an appointment today and Mr. Correa was giving her a hard time. Not only did he make several racist remarks such as "are you sure you're even a citizen?" but he was also making fun of her by laughing and smiling while saying these things. I don't understand how such a large and renown bank is allowed to hire such employees. We will not be returning to this bank and will be closing our accounts there.
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December 2022 by Avel Covarrubias
I Opened my first banking at 16 with Mario I appreciate that he takes his time to talk and gets to know his clients his energy is different than others he’s not like other bankers that are just there for business and I’ve noticed that he is very passionate about his job and he needs recognition for it and he’s been wanting to be the manager there for some time and I think he deserves it he has told me stories that clients are upset and the manger there ask for his help because she can’t get them to calm down so she asks him to help out and they do calm down you can’t be a manager if you can’t get some one to calm down and Mario has leader ship skills for that positionMAKE THIS PASSIONATE MAN MANAGER ????PLS LEAVE MARIO A REVIEW IF YOU HAVE ENCOUNTERED HIM AND DON’T LET HIM GO UNNOTICED
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December 2022 by Andrea R.
Please don't let your day get ruined by chase banker "Yanet" that seems to be miserable working for chase bank. Her customer service is very poor it makes you want to stop her from "helping you out" and go with someone else instead. As I always say, if you don't like your job, go somewhere else. I understand people can get annoying but that doesn't mean you have to treat everyone like they're stupid. First study the person and treat them how they're treating you... or better yet, you're working at a bank so act professional and be kind. Some people don't have the knowledge you have so be helpful with answering their questions. I know many people who would love to work for a bank and would be delighted to be where Yanet is standing. Lighten up! Still thanked her even when I shouldn't have and she didn't bother to say anything back.
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October 2022 by Maria Alcala
Whatever you want to do just do it online save yourself the trip , they are no helpful at all.
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August 2022 by Carlos G.
This bank location is no good, drive thru atm always has issues
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April 2022 by GNXCHAVELO23
I Opened my first banking at 16 with Mario I appreciate that he takes his time to talk and gets to know his clients his energy is different than others he’s not like other bankers that are just there for business and I’ve noticed that he is very passionate about his job and he needs recognition for it and he’s been wanting to be the manager there for some time and I think he deserves it he has told me stories that clients are upset and the manger there ask for his help because she can’t get them to calm down so she asks him to help out and they do calm down you can’t be a manager if you can’t get some one to calm down and Mario has leader ship skills for that positionMAKE THIS PASSIONATE MAN MANAGER ????PLS LEAVE MARIO A REVIEW IF YOU HAVE ENCOUNTERED HIM AND DON’T LET HIM GO UNNOTICED