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March 2024 by Jocelyn Perez
Horrible customer service! last yr they didn’t call me to inform me my auto policy was going to renew after calling them over and over again so many times they never answered my calls at the South Gate location! I went into another Fred loya office and they gladly assisted me! Now my insurance was set to renew these people cancelled my policy when I try to call them I’m always on hold!! It’s ridiculous how this office works!!! Go else where and don’t come to this office!!!! Now I have to pay way more than what I was originally paying and all because this office is so snobby and unprofessional!!!
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February 2024 by Lea Hernandez
It is the worst place for insurance, the price may be low, but when the need to have a car insurance representative is necessary they turn their back on the customer.
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December 2023 by Roberto Gonzalez
Very poor service from South Gate employees
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February 2023 by adriana Chavez
Great quotes moved forward with the offer.!
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November 2022 by Luis Acompa
God people help as tku
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August 2022 by lafa rufuth
How are people supposed to make a payment if no one answers ?
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November 2021 by Mar VlZ
(Translated by Google) The girl that is there .. is super friendly, and professional. Very efficient(Original)La Chica que esta ahi .. es super amable, y Profesional. Muy eficiente
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July 2021 by DJ Eric
My visit to Fred Loya Insurance was amazing. The customer service was outstanding. The office is large and clean plus there is ample parking. Best prices for automobile insurance in LA. I have heard many good things about Fred Loya insurance claims. I will recommend to many of my friends and family.
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July 2021 by Noel D.deleon
They raise my price for changing my addres
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October 2019 by Martin Tapia
(Translated by Google) Well ... they serve people very well
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August 2019 by Sonya martinez
this place its terrible... I'm waiting more the 15 minutes and just one person ♀️helping other people..... it's not bueno.
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December 2018 by Chris C.
1 Star is generous, I hate leaving bad reviews. Worst experience ever, not the first time. customer service stinks and retraining corporate structure is requested! Making payments to this agency is like pulling teeth. I'm not late, not expired, just making a simple payment and they act like there doing me a favor, take my money! Rude, need to change policy and remember customers make your business and pay your salaries.
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September 2018 by Maria Medina
there used to be a girl there named balerya, she was awesome, since she left the service is horrible.
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August 2018 by Brandon Chavez
Friendly staff was the only reason I gave two
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March 2018 by Danny P.
The worst insurance on the planet . People be warned this insurance covers nothing ! Terrible customer service , no coverage premiums not cheap ! You will pay for saying you have insurance but not actually have any
