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October 2023 by Lisa Hunt
I love the service I get from Daisy, she's very sweet and professional and the other staff I encounter with are very nice also, the only complaint I have with this facility, is they have Roaches, I put Boric Acid & Tablets down to get ahold of this problem, I seen dead ones and live one's, I know the staff says the grounds get sprayed, but how often??? It would be nice if the owner/s will provide every customer some spray can and sticky traps to spray inside our storage unit. Thank you
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October 2023 by FresMo 4Life
I don't remember the young lady's name but she was very helpful, very informative. We had a storage unit here before when it was under a different name years ago. We needed a unit again so we decided to come back here.
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July 2023 by DEBO
I BEEN CALLING THEM FOR A LONG TIME TO MAKE A PAYMENT AND THEN THEY VOICEMAIL WAS FULL THEN I KEEP CALLING BACK TO BACK TO TALK WITH SOMEONE TO MAKE THE PAYMENT ON TIME BUT NOONE WANTED TO ANSWER THE PHONE TILL SO I CAN MAKE THE PAYMENT AND WHO EVER WAS WORKING TODAY ON 7/10/23 NEEDS TO BE FIRED AND THEY BETTER NOT CHARGER ME A LATE FEE AND ON TOP OF THAT THEY PICK UP THE PHONE TO SAY WE ARE CLOSE AFTER I BEEN CALLING OVER 13TH TIMES TO GET AHOLD OF THEM
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March 2023 by jaia lewis
best of the best ! love everything about this place. highly recommend.
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January 2023 by Vinicio Peraza
Very good service ?daisy
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October 2022 by Forest Brown
Worst experience I've ever had in the storage facility. The second I walked in she automatically judged me from the clothes I was wearing and denied me access to a storage unit I had already rented online. After ubering to the facility and then being turned away after already paying online then I had to Uber to another facility which gladly took me in. It was a very negative experience and I would not like anybody to go to the same thing. Stay away from this storage facility. It's not worth the hassle, the time and having to deal with the people that work there. If I could put the rating in the negatives I would.
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April 2022 by Putrid Mongrel
Just got a unit recently and everything went well, customer service was great and the unit was clean, overall great place I would recommend ?
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March 2022 by Elia Gutierrez
Very clean, but a bit pricey. Staff is not very friendly. I'm use to the staff at the South Gate location. They're the best. Friendly, helpful and professional!!
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March 2022 by Katrina Timoney
This place takes care of my stuff. Haven't had a problem yet
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February 2022 by Katrina T.
This place and its staff are great. Efficient and friendly. Not one problem as of yet and i do not foresee one. So I will leave you negative commenters with this, "you never look good making someone else look bad". Thank you StorAmerica. Katrina
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January 2022 by hector najera
Most adorable young lady and bilingual ? i highly recommend this place for ur storage needs you will love the good $ deals accessibility and top of the line treatment by Marayha she’s so kind love her style ??✅ Thank you Marayha sincerely Hector
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October 2021 by DeAndre J.
Highly recommend this facility. First of all, the facility is always clean and the staff is awesome and friendly. I've stored here for many years and recently moved out but never had an issue. But I did want to bring up an issue of an incident with a crazy lady that was very disrespectful to the staff in the office. I feel as though the staff did not deserve to be treated this way. I also feared for my safety that when I wanted to go to my unit, that this racist lady will cause problems. I am an African American male and in these times now a days, us black men really have to tred lightly. I am glad the facilty has a lot of cameras and is very secure. I knew that if anything was to happen with this lady, the cameras would catch it. Overall 10/10, I would store here again. If you plan on storing here please be kind to the staff and maintentance, as they do work hard to keep the customers happy.
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October 2021 by A B.
Water damage from StorAmerica's South Gate leaking roof. StorAmerica has not returned my calls or answered my claims in over two months. And I paid for the extra insurance (they are self insured) they offered which is a joke. customer service is hostile, negative, and combative. I do not recommend this facility.
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October 2021 by Gudalupe Williams
Best storage! Never complaints!!!!!
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August 2021 by Lena Cortez
Been renting here for 4 years, they charge my credit card on the 5th of every month never had any problems they're always friendly when I have questions. They have carts to borrow to help move your stuff in or out.