-
January 2024 by RAY RODRIGUEZ
TAX GUY ALBERT IS A GREAT PLACE TO DO YOUR TAXS. I'VE BEEN A CUSTOMER FOR OVER 15 YEARS AND I HAVE NEVER HAD A PROBLEM.
-
December 2023 by Juan Moreno Kuh
The same happen to my two friends they never call or reschedule bad service they have
-
November 2023 by Cresencio Cruz
Thanks Albert, hope you can help me, thank you
-
July 2023 by Ramon Mancia
This is the worst place when it comes to customer service!!!! They did half of my taxes irs require more paperwork and they never helped me with it!!! I had to go pay somewhere else!!! Please if you’re reading this save yourself a headache!! DO YOUR TAXES SOMEWHERE ELSE!!!
-
June 2023 by Coltuneac Armand
Would not recommend.We were scheduled to do our taxes and we were never called back. We had to pay penalties to the IRS for being late. These company does not respect their clients and do not keep their promises. I would stay away.
-
June 2023 by Laura Ceja
I did my taxes here for about 5 years and really liked their work. It wasn’t until this year in which I was super disappointed in their lack of professionalism! They don’t answer the phone because they are “working from home” but they don’t even reply back to emails . I got stood up multiple times for my appointment and they couldn’t even message me like professionals to reschedule or simply say they could see me. I was begging for their service like if they were going to do it for free. I emailed Anahi and Carlos and even messaged Jannett to see what was going on and no response. Who ever is in charge of the South Gate office , you really need to check up on these employees “working from home”.
-
February 2023 by Irma Vega
I’m blessed to have a tax man since my kids were 13 & 14 years old now their 25 & 28 Albert and his staff have two more clients for ever !!! He has answers and solutions to all my taxes before it was my regular paid job and now my business .Amen
-
January 2023 by Random Uploads
Worst tax service ever. They filled my taxes incorrectly and a few months later I received a letter in the mail from the IRS Because of it. I called several times for them to correct this and each time I called I was told Felix was out of the office. I called and left messages and no one ever called me back
-
August 2022 by Edwin V.
the secretary is rude and will talk dowb to you and say things like "maybe you'll work harder next year" very unprofessional behavior which usually has to do with the unhappiness of the individual but that shouldnt excuse that type of behavior from continuing. i wouldnt come back here because they're miserable people. why else would a hispanic secretary talk down to another hispanic?
-
June 2022 by THE KING
Horrible customer service, should be a zero rating but I can only select 1 star. Been contacting this place speaking to Jeanette who prepared my taxes. I've been struggling to have her send my taxes documents via mail or email. Been over a month and I still have not seen anything in the mail. She was fast to charge me but slow to mail out my documents.
-
February 2022 by Rich B.
Albert is a joke, always hiding behind his employees. Never returns messages, always giving the run around. Sure is quick about taking your money.
-
December 2021 by Cardo L.
SHOPPER BEWARE! I would not recommend this business to anyone. I am sad to say that I paid for services to the owner Albert and I never received the service. I asked for a refund and Albert the owner won't even return my calls. I was extremely patient. I called an obscene amount of times. Left messages with representatives left messages on the machine. I also sent numerous emails asking for an update. The owner can and that office cannot be trusted!
-
May 2021 by Alex Mercado
Albert is the best tax guy I ever did my taxes with … he’s very professional, knows the tax law so he gets you’re money … I recommend him 1000% … all my family and friends go to him …. The only thing he so good the wait time is longer than the DMV line … but it’s worth it … Thanks Albert?
-
March 2021 by Jose J.
Albert is the best! He has been my tax guy for almost 20 years. He knows his stuff and does what he can to help you. Make sure you make your appointment early because he books up super fast.
-
March 2021 by Edwardo C.
Gave it 1 star because I had to give it at least 1. Worst customer service experience I've ever had in my life. Albert was recommended to me and it's been a nightmare! He had my transcripts and I had to keep calling to get a hold of him till finally he'd scheduled me for a appointment on the final day to file my taxes but then he calls me the same day, late I might add to let me know he lost my transcripts. Then he filed an extension for me and said he'd take care of everything for free. It is now March of 2021 and this was back in June 2020, I've been trying to reach since via phone and email but nothing. Stay as far as way from this place as possible
