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October 2023 by Jack Shelley
Great shop, have had my 98 4Runner here multiple times and they do great work. Not the cheapest, but you get what you pay for. The guys are nice and theyve got a great looking dog there
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October 2023 by Sam Macleod
Poor customer service - completed a sub standard repair on my throttle body and it failed two weeks later.Would not come back.
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October 2023 by Bob Isenhart
We had to reschedule the vehicle to the 16th and it took quite a while
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September 2023 by Alex B.
Im very Disappointed in the service this shop does!! They are just like any typical shiesty shop wanting you to pay for these crazy tests when they can figure out what's going on with ur car with out it! I wish I could give them no stars!! Super expensive job they started to leave us hanging because they wanted another 400 to do a 5 dollar test or use common sense!!
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August 2023 by Logan E.
These gentleman were excellent. They really helped me out. I can't recommend these guys enough. Matt is the man. He squeezed me in on a busy day and helped me and my family get back home safely. If you break down in Tahoe, go see these guys.
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July 2023 by Nicholas R.
I do not recommend doing business with Eloise Automotive & Alignment anymore. Used in the past with no problems and good alignments and thought I found a good mechanic I can trust. waited about a month for work to be done after explaining the whole situation to them they said they would need a large time slot for my truck(so I was ok with waiting to get into there shop). I was ready to put a new motor in if that's what was needed but techs did not want to work on my truck(after dropping the truck off one hour later I get a call saying there tech don't want to work on it) and said to take it to ford. tried supporting a local business over the ford dealership but wound up wasting a month of my time now need to start my wait again on another mechanics schedule. First time ever posting an online review of a business.
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July 2023 by Nicholas R
I do not recommend doing business with Eloise *********************************************** anymore. Used in the past with no problems and good alignments and thought I found a good mechanic I can trust. waited about a month for work to be done after explaining the whole situation to them they said they would need a large time slot for my truck(so I was ok with waiting to get into there shop). I was ready to put a new motor in if that's what was needed but techs did not want to work on my truck(after dropping the truck off one hour later I get a call saying there tech don't want to work on it) and said to take it to ***** tried supporting a local business over the **** dealership but wound up wasting a month of my time now need to start my wait again on another mechanics schedule. First time ever posting an online review of a business.
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June 2023 by Aidan R.
Lost power and power brakes coming over Spooner Summit and nursed it into SLT. No shop we called from Meyers to Reno thought they would have time to even look at it. An acquaintance recommended Eloise. Matt was honest and up front about the challenges of getting to it amid a busy workload, but ended up having the job done at minimal expense within three days. Now, it has never run better. I'm incredibly grateful for Matt and his team.
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May 2023 by Vince G.
Honest, fair, and reliable! My car was in need of alignment and maintenance. As busy as they were, they were able to schedule me in for the following week. Eloise Automotive provided all the services I needed and were quick, considering how busy it is.Thank you all.
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March 2023 by Paul J.
Go anywhere else if you can. Wildly unfriendly people. No human being element - only treat you like a number. I was desperate for help and they couldn't have cared less. I wish people would treat other people with respect. I spoke with someone the other day - and was told one thing. Nobody ever called me back to tell me anything different. I was basically yelled at today by a gentleman, and made to feel like an idiot. Just awful. I hope he was just having a bad day. But he did his best to ruin my day that's for sure. Would leave zero stars if I could. Sounds like the same way they treated Meagan L. last month. This is clearly a trend unfortunately.
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March 2023 by Chad A.
My wife got a repair completed here after they were recommended to me by a competitor. Eloise was available, affordable, and did a great job. Still be back next time, thanks dudes
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March 2023 by Victor T.
2/17/2023 My car broke down on my first day of a trip to Lake Tahoe. I look for shops and no one but this shop took the time to help me and my family in a time of desperation. They work on my truck and fix it so I can get back home. I was able to leave my truck with them until I was able to pick it up the following week. That week they had a winter storm and they were very kind waiting till the storm pass. took me sometime to write this review because I have been really busy. But I want to say thank you guys at Eloise automotive & alignment. God bless you with lots more business. I will take my business to you anytime. White GMC Denali hope you guys remember me. I will never forget what you did for me.
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November 2022 by Charlotte Maciejewski
When we were traveling through South Lake Tahoe coming home from a wedding, the dashboard on our car lit up like a Christmas tree. Eloise Automotive was the only garage that would give us the time of day. Not only did they fit us in to see what was going on, they set expectations, and then exceeded them by having us up and running within a few hours. They were incredibly kind, super down to earth and they had a beautiful Newfie for us to love on when we were feeling the stress. Overall it was a really excellent experience during what could have been an exceptionally awful time. Thank you!!
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November 2022 by James Larsens
Reliable, honest shop. I’ve used them for years and referred countless friends and family to them. I’d recommend them over any shop in town.
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September 2022 by Lauren Hasse
Went in for an alignment, was told my car was too rusty to work on so nothing could be done. I also had a tire put on a rim. Cost me around $120 to put the tire on, and not even put back where the spare tire goes. Just tossed in the trunk. As a local, I feel ripped off and taken advantage of. I’ll most likely take my business elsewhere in the future.Service: Wheel alignment