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October 2023 by Bill T.
Ken's is the only game in town, but they strive to be excellent. I live 1600 miles away but they are always responsive and courteous in taking care of my daughter's needs. Jamie (im crushing on her) is the epitome of courtesy and kindness, and professionalism. Ken's.. the only game in S. Lake Tahoe.
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September 2023 by Kris and Hannah
About 6 months ago we had tires mounted and balanced by ken’s tires we left there and got no farther than a mile down the road and our car was shaking we got out and looked and the rear tire was not even beaded on the rim. Brought it back in they blew the tire up to bead it we then asked if the tire would need to be rebalanced since he balanced it with out it being beaded and he said no which was a lie.Took the car on a small trip and the steering wheel/entire car was shaking significantly. Brought the car to America tire and had them check the wheels balance and sure enough the wheel that was not beaded was 4.25 out of balance. Finally a few days ago decided to get new tires after still having shaking to discover ELECTRICAL TAPE, loose tire pressure sensors and ZIP TIES inside the tire. If you want quality don’t go here.
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August 2023 by Joe B.
This was a fantastic experience. I had a flat tire and so left my car in their hands. You can be forgiven for wondering what you might be charged because you are meat on the street with an industry where you simply have to take their word for the repairs they claim.Well guess what - they charged me nothing at all!!! 'It was only a nail' they said 'so we topped up the air and you are good to go'!Amazingly honest. please use these guys - they deserve your custom.Thank you so much Ken's Tire.You deserve success.
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August 2023 by Alasdair Manson
i had ken's put 4 new tires on my 2019 audi yesterday. great service the whole way - jamie is super helpful and the team did a great job.very happy to recommend them!
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August 2023 by adin li
Went there early Monday morning for a flat tire fix on a visible nail puncture. Was told to wait till Wednesday. Guess they don't like the small jobs.
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August 2023 by Tracy F.
These people were SO over the top helpful and really saved me and my daughter from a giant headache! We went in without an appointment to ask them to take a look at a problem on my daughter's car....They immediately looked at it and took care of it, and said there was nothing to 'charge' me for, so I gratefully gave them a tip for the help! We were so worried about our 8 hour drive home that same day. Their willingness to help, immediately, was incredible. People that actually want to help others, even when it's beyond their normal services. Thank you so much!
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July 2023 by Alasdair M.
i had ken's put 4 new tires on my 2019 audi yesterday. great service the whole way - jamie is super helpful and the team did a great job.very happy to recommend them!
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June 2023 by Dawn C.
Above and beyond bought tires online and another tire shop in Tahoe would not put them on because I didn't purchase from them very rude front desk girl went to kens tires and was able to have my tires put on great crew I am very rThankful to everyone who works there
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June 2023 by Graham Norwood
Amazing place! I always heard great things, but had my first real experience working with them today. Had a flat tire, showed up with no appointment, and Kenny patched it in 5 minutes. 5 stars, absolute legend. Thank you!
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May 2023 by Lynn B.
This business went way above & beyond to help me, I was totally blown away at their friendliness, efficiency, customer service, professionalism, and extreme fairness on May 8, 2023!!!! The potholes in Tahoe are horrific, tried to avoid them, not possible. Got something in my tire sidewall that couldn't be repaired. This company could have taken me to the cleaners, I was from out of town & extremely desperate!!!! They found a tire with the same tread wear, replaced it, and had me in & out in approximately 30 minutes!!!! I assumed the front desk lady was an employee, she is the OWNER. She didn't try to sell me a brand new tire or 4 of them since I have all-wheel drive. Jamie was amazing! Kenny is the gentleman that took care of my tire, so fast!!!! When I found my flat tire I didn't know where to go! First stop LES SCHWAB, BIG MISTAKE!!!!! The lady said she would write it up as a repair & told me I needed 4 NEW tires & they could do it at 6:00 p.m. I went there late morning! I told her I HAD TO BE BACK IN SONORA BY 5:00 p.m., wasn't her problem! I will NEVER DEAL WITH LES SCHWAB EVER AGAIN!!!!!!! There customer service needs a MAJOR OVERHAUL!!!!! I am SO AMAZED WITH KEN'S TIRE CENTER IN SOUTH LAKE TAHOE!!!!!! Can't say enough GREAT THINGS ABOUT THEM!!!!!! So. if you need tires & other things go see them, not LES SCHWAB!!!!THANK YOU SO VERY MUCH JAMIE & KENNY!!!! I'm the one with the 2022 Subaru Outback, brown. My friend & I came in, we have white hair & old!!!!! You totally made my day & then some!!!!!!!!
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April 2023 by christina thielman
I cannot recommend this place enough! We got two flats driving up the mountain. They didn’t have my tires in stock but were kind enough to give me a contact of a tire dealer who shipped the tires I needed the next day. Then, Kenny came in when the shop was closed to replace the tires just to make sure we got down the mountain safely. I cannot overstate how great every one is at this shop.
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April 2023 by Cris Montenegro
Nice people, super niceHelp me with my set of tires
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April 2023 by Stephanie D.
Best tire place in town! I always go here for any tire needs, and I have never had a bad experience. They get very busy being in this area, and with constant weather, putting snow tires on and then off again, and normal wear and tear on your tires- it's never a quiet easy-going day for them! If they can help you right away, they WILL! If not, they'll do their best to let you know when they can. They do require appointments, because of the volume of business they receive, and will do their best to accommodate any walk ins IF THEY CAN! I've been coming here for almost 15 years, and they continue to provide exceptional service and do an amazing job!I've read many of these reviews claiming that they are "racist"... that couldn't be farther from the truth! Just because folks don't get what they want RIGHT AWAY, does not make a business racist. Just because a business requires an appointment, does not make them racist. I'm white, and I've had to make appointments on multiple occasions. It's not magic, it takes time! Patience people.... It's Understandable! Very nice staff, always do an incredible job with a million things being thrown their way. Lucky our small town has this place :)
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March 2023 by Jennifer Newman
Excellent customer service! Very knowledgeable staff! I couldn't find any gas station in town that actually had air and water due to the snow conditions and whatnot and Kenny at Ken's tire center happen to be available to assist me in my time of need!
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March 2023 by Cole J.
Worst tire shop I've ever been too!I had hit a pothole and had a flat tire. I was told by some locals that I should take it to Ken's tires. so I had the car towed there in the middle of the night and dropped the keys in the dropbox. in the morning I went there and asked them if they could help me with my tire and they asked me if I had an appointment.... I was under the impression that since I left the keys in the dropbox that they would look at it right away in the morning, but they just let it sit there. She told me she could get me an appointment at 10 AM the next day. the next day comes and they call me to let me know that they do not have my tires in stock and they won't be able to work on my car until Monday.they could've found this out the first day I was there! I don't know why they felt the need to waste my time. I ended up calling les Schwab tires and purchase the tire from them to take to Kens tires to have them install. Way more trouble than it was worth I should've just went straight to les Schwab.
