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February 2024 by Matthew L.
Arturo is amazing! Despite being super busy he spent a ton of time helping fit me with new snowboard boots, explaining everything and making sure my board and bindings were well adjusted for the new boots. The new boots feel amazing and he let me come back for adjustments for free as much as I want. Thanks Arturo!!
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February 2024 by Daisy Q.
Second time we've come here and the service is always great.Went to rent snowboarding gear and he is always very helpful and just has great costumer service. Definitely recommend this place! Prices are also very reasonable.
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January 2024 by Joshua N.
Probably one of the best shops in CA. I was hunting down a Capita Mega Death and Arturo really tried to find one for me and he got back to me even when he couldn't find one. I will probably be giving him business soon in some way, you should too. He has a really wide variety of gear/boards, staff is all really nice and helpful. Prices are good as well! No gauging or anything like that, in fact there are some discounts here and there. Tell Arturo Josh the Mega Death guy sent you, seriously, go buy something from him.... Why are you still reading this review? Open up your maps app and punch mountain west and go buy something from this shop.
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January 2024 by Javier F.
Arturo is an expert when it comes to fitting ski boots. He has an incredible understanding of the process and takes the time to explain every step of it to you. He's always busy, which shows how much people trust and value him. Watching him work is a thrill in itself, but skiing in a boot that he has custom-molded to your feet is an entirely different experience. My goal was to make tight powder turns through the trees, and Arturo knew exactly how to make that happen. He spends his days evaluating feet, assessing their shape, stance, bumps, and everything else. He will punch your boot where it's rubbing, smooth out your liner, and do whatever is necessary to fit your feet perfectly (prices are extremely competitive). Arturo's personal attention and dedication to getting you the best fitting ski boot is unparalleled.
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January 2024 by A P.
Great service! Arturo will measure and get the boot to fit just right prices are reasonable and the service is amazing
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January 2024 by Alex H.
The owner was super nice and knowledgeable. Picked up some new goggles and got my board tuned. Will be back!
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January 2024 by James B.
We went to Mountain West to rent snowboards for our 10 & 12 year old son's. Arturo the owner is very knowledgeable and setup our boys with Burton boards and boots for $30/day. I loved this shop so much I ended up buying a new board and bindings. We will definitely be back.
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May 2023 by Connor Green
Huge shout out to my man, Arturo! Hooked me up with the perfect wax for spring skiing.
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April 2023 by Colin Estes
Arturo is the man. This is an old school shop with old school wisdom and cutting edge gear. Great place to buy a snowboard.
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March 2023 by David G.
I have purchased boots from Arturo both at this location and when he was in San Francisco and you would have a hard time finding someone better to purchase boots and skis from. He asks all the right questions--not only about your current level, but what level do you aspire to. His style is to guide you into making the best choices for the way you ski. Arturo is the best bootfitter in SLT hands down.
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March 2023 by Olivia Bayer
I came to South Lake Tahoe knowing I'd need to buy skis that would allow me to enjoy the conditions. My 9-year-old east coast skis were just way too small underfoot and not gonna cut it in powder! After demo-ing through another shop, I felt like I hadn't found the right pair of skis. I really needed some guidance.From the moment I walked into the shop, Arturo's expertise in all things skiing was evident. He blew me away with the depth of his knowledge, his kindness, and the personalized service he provided. And it was obvious to me that other customers felt this way, too! He greeted everyone coming in and out of the shop like an old friend. It was awesome to watch. :)Arturo listened attentively to my experiences demoing other skis (even though it was through a different shop) and used that information to make thoughtful recommendations. I never once felt rushed or pressured to make a purchase. I felt like Arturo genuinely cared about finding the best skis for me, rather than just trying to make a sale.I left Mountain West with the *perfect* pair of skis (way better than anything I demoed or looked into myself). Arturo and his shop are such a gem! I'd highly recommend him to anyone in the South Lake Tahoe area.PS: His prices are also super, super good -- especially for how awesome the shop is!
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February 2023 by Troy S.
This is the go to place for ski/snowboard rentals, repairs and sales. Great local shop at the Y. The owner is awesome and knowledgeable. The products are great (best rental quality in town). Definitely worth swinging by.
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February 2023 by Allen H.
Arturo mounted my Peak ski and Look Pivot binding. The job was flawless with an overnight turnaround. He even put on some crazy slipper wax on my skis without me asking. I guess Arturo detected that speed is my game from our conversation. Arturo is super knowledgeable about his craft and passionate about helping customers make the right decision. This will be my goto ski shop in SLT.
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January 2023 by Joe Gregory
After several years of renting skis and snowboards and never having things fit right, we decided to buy our own gear. We looked on yelp and found this store close by and decided to check them out. This is an owner operated store with a great selection of excellent brands and the owner “Arturo” has a ton of knowledge and was absolutely awesome to work with. You just don’t find the level of customer service we experienced these days. There was no rush and no high pressure sales. The focus was making sure everything fit right and let me tell you, once you get gear that is custom fitted to you, the feel is night and day. They also have a service shop in the back and the owner personally mounted everything perfectly and because my foot is wide and weird shaped, he used a specialized machine to expand my boots in the areas where there was pressure on my feet so they fit just right. I can’t recommend this place enough. They also offer rental gear and it was way higher quality than any of the rentals we previously had in Tahoe and much less expensive than other shops (and they make sure the gear fits whether you are renting or buying). Again, you just don’t find this level of customer service these days! Highly recommend!!
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December 2022 by Joe G.
After several years of renting skis and snowboards and never having things fit right, we decided to buy our own gear. We looked on yelp and found this store close by and decided to check them out. This is an owner operated store with a great selection of excellent brands and the owner "Arturo" has a ton of knowledge and was absolutely awesome to work with. You just don't find the level of customer service we experienced these days. There was no rush and no high pressure sales. The focus was making sure everything fit right and let me tell you, once you get gear that is custom fitted to you, the feel is night and day. They also have a service shop in the back and the owner personally mounted everything perfectly and because my foot is wide and weird shaped, he used a specialized machine to expand my boots in the areas where there was pressure on my feet so they fit just right. I can't recommend this place enough. They also offer rental gear and it was way higher quality than any of the rentals we previously had in Tahoe and much less expensive than other shops (and they make sure the gear fits whether you are renting or buying). Again, you just don't find this level of customer service these days! Highly recommend!!