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December 2023 by Maribel Rodriguez
Hands down to Kay store manager for Sunglass Hut at Heavenly!!! Thank you for going above and beyond exceptional customer service!! Cannot wait to see you ladies, soon. My husband will love his new Rayban's.
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November 2023 by Julia Salazar
Great customer service, very helpful and knowledgeable!
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November 2023 by tinabobiinaaa
K and Marina were very friendly and knowledgeable on the sunglasses we were interested in buying. Very fun and welcoming experience, we will be back to buy more!
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October 2023 by vanshika midha
Went for a trip. Have been to many stores but the lady working was so rude. She never wanted to help and just said you need to wait for 30 mins. Whyy? Okay if yes, store was busy i would have understand but there was one customer and i am sure she could have helped us side by side. Or she could have said it in a better way. I went there on 19 sep 2023 around 2:00pm. Horrible!
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September 2023 by Katie Terwilliger
Worst Sunglass Hut I’ve ever been to. I asked about ordering lenses for my ray bans and their “system was down” for over a month, but said if I order them online I can bring them in to switch them out. I finally ordered them online and and then they said they can’t switch the lenses and I have to go to an optometrist. I’ve bought two pairs of sunglasses here so I thought they’d treat returning customers a bit better.
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April 2023 by B Roberts
We had no intention of buying sunglasses when we walked in however, Kay was friendly once we got talking with her. She was helpful picking out glasses that made sense and gave honest opinions when the glasses looked good or not. She highlighted the promotion that was currently going on and we wound up buying 4 pairs of sunglasses (RayBan, Dolce Gabana, Oakley and Costa). Kay made the experience personal by relating to where we lived and her having family near there. Would come back and shop again.
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April 2023 by Nicholas Alfeld
Go see Karen today!!! I literally can’t say enough good things about her customer care and quality of service. I’ve been buying sunglasses here since I moved to tahoe in 2009, and I’m beyond thrilled to continue giving them my businesses. As always, thanks friend!
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January 2023 by Cristal Baptiste
Very helpful at first but left and decided to order online and pick up at the store so we return to pick and the one lady decide to inform us that she felt that if you order online you should just wait for your order to be sent. We came from out of town and find a pair that my son has been wanting for a while and felt like we weren’t welcome anymore due to just purchasing order.
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January 2023 by Andrew Huskey
This is the best Sunglass Hut I have ever been to. The service here is top notch! Extremely knowledgeable and makes buying sunglasses a memorable experience.
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January 2023 by Erica Klett
The Lake Tahoe store is the best. The staff is extremely helpful. Giving you great advice and patient while you shop. Highly recommend shopping at this store!
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January 2023 by Kim Gomes
Super helpful store workers. Great sale was going on, so 4 of my family members got half off.
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January 2023 by Jeff Miller
Fernanda is very knowledgeable and helped us get exactly what we wanted.
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January 2023 by Denise Olenak
The service at this store was excellent. Ferdinanda was helpful, polite and professional.
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January 2023 by Whit Maletic
The two women working today were very nice and extremely helpful. Walked in looking to exchange a pair on warranty and walked out with exactly what I wanted PLUS another pair. You really cannot beat their optional 12 month warranty when you buy a high end pair of glasses.Store was much better stocked than other locations and was clean/well kept. Thank you!
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January 2023 by Araseli Ceja
today we walked in to your store because we are here in tahoe in vacay and i had forgotten my sunglasses at home so my husband wanted to treat me with some new shades! right when we walked in the girl there was very nice and helpful i opened a new account and her and the manager were so nice they made sure we got our discount and treated us amazing!! customer service like this makes people want to return so thank you girls for everything we will definitely return and we will purchase more sunglasses again :)
