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February 2024 by Rohan R.
We went to them as we were in a bind with our goggle's sticky strap and they helped us understand the problem and the fix. They also went out of their way to clean up our helmet. They could easily have said "not bought here and not our problem." It would have been an understandable response. But they cared, and it showed. Very grateful.
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December 2023 by Colin Hare
I went to Tahoe Sports Ltd. at the end of ski/snowboard season last year because I was ready to buy a whole new snowboarding setup. Initially I was ready to leave them a 5 star review because of how helpful everyone seemed but now a year later I feel like it was all an act to get me to buy what gear they wanted to get rid of and I was the lucky rube to walk in the door that day.I knew I could have gotten better prices online but I like to support local shops that will help you get what you need and answer questions with their expert knowledge. I got the whole setup - new board, bindings, and boots. I'm normally a size 12 in everything but they insisted I was an 11.5 and kept pushing a specific boot - the DC Judge which was over $350.I wore the boots for about 30 minutes in the store and I kept telling them there was no way these boots are going to stretch out to get comfortable, but they insisted and again they were the expert knowledge...Well here I am new ski/snowboard season later and I had to buy a new pair of boots and sell the DC Judge on ebay at a huge loss because Tahoe Sports Ltd. wouldn't accept returns...Don't fall for their tricks like I did, I called them multiple times and tried to give them a chance to rectify the situation but they weren't willing to do anything about it.
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November 2023 by Patrick M.
Went to Sports LTD today and spent over 500 dollars on 2 pairs of boots. They had another pair of Danner boots that I wanted to purchase and the price was $240.00, and on the Danner website they are $180.00. On the Danner website there is a link to local authorized retailers, sports ltd being one of them. Upon clicking the link it shows the store and the sale price from Danner. The old blonde lady up front was very rude and refused to honor the authorized retailer pricing and told me to buy them online. I have spent 10's of thousands of dollars here and was a Tahoe local for a long time. They embarrassed me with their rude attitude and not wanting to honor what is on the website. I called Danner and they were not happy and said it didn't make any sense as a retailer for them. The lady at Danner honored the price plus an additional 20% off for my terrible experience with someone they co op with. I won't spend another dime is this store. They lost my business for good.
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September 2023 by Mike “McFooden” McFadden
Amazing experience, went and picked up new set of snowboarding boots and Christopher was a huge help! Definitely opened my eyes to a new way of thinking when it comes to boot fit. Will be coming back for all my future outdoor needs!
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September 2023 by Eduard Freeman
Absolutely love this place. Really good knowledgeable team. The bike shop has helped me tremendously in getting parts for my bikes.
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September 2023 by Mark S.
A guy in the camping department told me that 2 water filters would fit on my Hydrapak bottles. They didn't, and when I tried to return them, they wouldn't take them back even though they weren't used. Lame shop.
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August 2023 by Benjamin LeRoy
Widest selection in town (Aka the largest store). The staff was very helpful not only helping me find what I was looking for, but explaining how to use it and other tips and tricks.
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August 2023 by Jason H.
This store is awful. The two women at the front desk are rude. The tall lady with braids and the old lady are extremely rude. I bought a pair of $119 teva sandals that broke a few days later and they would not exchange them. Do not support this store go to REI and don't support this small business.
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August 2023 by Scott J
Great store with tons of selection. Staff was great! The service dept went above and beyond to fix my son’s bike in just a couple hours. Saved the day for our ride the following morning. Super thankful for them! I thought the pricing was very fair as well. We’ll definitely make it a regular stop.
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July 2023 by C M.
Doug is amazing! We have been scouring South Lake Tahoe for a bike for our 10 year old son and it's been surprisingly difficult. We came here and Doug had exactly what we needed, let us take it out back and ride it around, he added a water bottle holder and water bottle for free and made sure we knew everything about the bike that we could possibly need to know. We're leaving very very happy!! Our only regret is that we didn't come here first!
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June 2023 by Savannah Thomas
My boyfriend and I came by today to pick up some climbing shoes for him and we received really poor customer service. We waited around for 15 minutes before someone offered to help. The young woman that came to "help"' us was on her cell phone on a personal call making plans with someone while we continued waiting. She knew we needed help but decided her personal phone call was more important. When she finally came around to helping us she made a snide remark about how she was surprised I didn't know the US to EU conversion for his size off the top of my head. We found what we needed, but the service wasn't good and she was kind of rude.
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June 2023 by Savannah T.
My boyfriend and I came by today to pick up some climbing shoes for him and we received really poor customer service. We waited around for 15 minutes before someone asked if we needed help. The young woman that came to help us was on her cell phone on a personal call making plans with someone while we waited. She knew we needed help but decided her personal phone call was more important. When she finally came around to helping us she made a snide remark about how she was surprised I didn't know the US to EU conversion for his size off the top of my head. We found what we needed but the service wasn't good
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May 2023 by Lloyd Parlee
Seemed like we visited every sporting goods store in town while trying to replace lost luggage items and we liked this one the best, insomuch we came back 3 times. Staff are friendly and helpful and great selection. Also dog in the store, pretty great.
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April 2023 by Angela D.
Highly recommend coming to Tahoe Sports if you need a custom boot fitting! They punched out the sides of my ski boots and made them OH SO COMFY! Really knowledgeable staff and take the time to talk to you and understand what you are looking for. The prices are fair - they are a lifesaver!
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March 2023 by Gary Anderson
Went in to buy boots and the sales rep working the board/boot section was so disrespectful we left. You should hire someone who wants to help customers instead of complaining the he needs a “cig break”
