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May 2024 by Timothy Spano
One of the worst… almost as bad as BMO / Bank of the West, which is astounding. I was never notified that my debit transaction dispute got cancelled (I bought a plane ticket that I never received, and was unable to get ahold of the airline for a refund).
By the time I realized that the provisional credit was reversed with zero explanation or notification, it was already too late to pursue further action.
Wells Fargo said I didn’t provide sufficient evidence, however I gave them every single piece of evidence I could provide - a screenshot verifying payment to the airline with the ticket confirmation number included, and another screenshot of the error message that popped up when I tried requesting a refund on the airline website using the same confirmation # provided on the first screenshot.
Wells Fargo’s complete lack of competence will directly reflect on your bank account, as it seems they don’t know what sufficient evidence is, nor do they care to follow up with you about needing more information.
Be smart. Choose a credit union, or a different bank at the very least.
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September 2023 by DJ Evans
Do not put any money here, these people WILL GIVE YOUR MONEY AWAY TO ANYONE AND WONT TELL YOU. it's now happened twice with me. Both times I was able to hire a lawyer and get my money back, but both times wells Fargo battled me to not give me any of MY Money back. I have now been battling them for 2 months in this latest nonsense claim and they are still going to keep 125 in legal fees for fighting to not give me back my money. The people who work in this branch are very politeuntil u have a problem... then Armando, Sierra, and the whole upper level group, don't want to help at all.
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September 2023 by Brian Demajh
These guys are awesome. They’ve spent hours with me trying to cash in some savings bonds over the last week. Can’t thank them enough.
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July 2023 by Jose Regalado
Bad service
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July 2023 by rob tuttle
Rock solid for years !
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July 2023 by yadwinder singh
i don't usually do this . but this one is for colleen( i hope i spelled it right ) beautiful person.RESPECT.
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October 2022 by Patti C
I can’t even give it a one star!This particular Branch in South Lake Tahoe say it is open on Saturdays but when we got there ….Not open on Saturday as website status states otherwise! Website Update needed!!!!!… sad that in such a small town that you can’t go to another Branch or go anywhere else cause there is none. I had an emergency situation and no one could help! So sad!
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October 2022 by George Ohan
Came in to open a new account.Helped by Sierra and her team within 10 minutes of arrival.
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January 2022 by Patricio Montero
3 hours waiting and they don't care of me. It's the fourth time that I came here
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October 2021 by SoCal Debi
This is definitely the worst wells fargo bank I have ever been to. The two atms on premise are always out or cash or unavailable to make a deposit. Why have atms on site if they are not being regularly maintained. It's soooo frustrating. This never happens at BofA across the street. I think it'm time to close my WFB chking account.
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October 2021 by jonny s.
HUGE lines. Broken equipment so they send you to another branch. Terrible - but expected for Wells Fargo - they are a terrible bank!!! Go elsewhere.
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August 2021 by V L
Tried to open acct but encountered a very unprofessional attitude from WF employee. Unfriendly, unhelpful and was treated like the bank was doing me a favor by allowing me keep my $ there. She did not even bother to find out whether I would be keeping $8k or $800k in said acct. However she made sure to list a myriad of bank regulations. Will be taking my $ elsewhere
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July 2021 by Vinny C.
I've been here twice now. Both times 5 or more people in line. And only 2 tellers, and then this Mexican dude with shitty blonde hair leaves to go on his break BOTH times. Leaving one teller for all the people. HORRIBLE SERVICE
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June 2021 by Trev air Snowdin
wells fargo and some employees are rude and took out my money $256 with no warning or letters i'm in a wheelchair and now i cant pay my bills or buy food..they said at 12am my account would receive money back and 2 days later nothing.....i will never do business with these banks again they admitted they did it wrong and i have proof of statements i will be filing a BBB complaint and tell everyone,,,DON'T DO BUSINESS THERE ....
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February 2021 by Stepan Kryshtafovych
The older lady and her pals just sit in back gossiping and not help tellers when there's always line out the door
