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April 2024 by Gisel F.
This is subject matter expert Luis. Helped me thoroughly replace my Hermes and Breitling watch batteries. Plus showed me a variety of the not so common 15mm bands. He gave me many options. And when I asked if able to repair my decades old Breitling with the spinning part thats very rare, he didnt have it but he can keep an eye out in case he finds one. The total for 2 battery replacements and 15mm band was $72. **2 watch battery changes were $35** Very affordable. Lonora Gold in downtown South San Francisco is literally a gem. Business has survived for 40 years (i believe?)... Lots of history and very experienced in all watch brands, clocks, and different types of jewelries. It's very reassuring the next time i buy something this valuable, that I have someone to rely on when items get worn out/ needs parts replaced.
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March 2024 by Blake W.
Friendly and great customer service. Went to get my watch fixed for a fair price. They also test the authenticity of your gold.
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March 2024 by Lisa D.
Always eager to help out with fixing my jewelry. Quick service and very nice gentleman.
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November 2023 by K M.
Love this jewelry repair place. They have been in business for 35 years and Luis is so gracious and welcoming. Reasonable prices and great service. It's hard to find a good jewelry repair shop you can trust. Been going back every time I need jewelry repaired. I highly recommend them.
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October 2023 by Violet C.
I used to bring all my jewelry that needed new clasps, to be resized, etc to Luis and was pretty satisfied with the work and the service. That is until they LOST MY ITEM. A while back, I brought in my daughter's 14k RG necklace that broke and needed to be fixed. When I came to pick it up a few days later, they couldn't find it. Luis asked for a few days to look around, but I never received any call back. I went back in to check; still nothing. I (not him) offered 2 solutions - to replace the necklace with the exact one (I sent him the Etsy link) or for him to make it himself. Luis is a nice man and I didn't want to make a fuss. He wanted to remake the necklace himself (cheaper solution). The necklace he made was okay, again didn't want to make a fuss so we just kept it. The engraving was very jagged (done by hand and not machine?). The chain was super thin and kept eating my daughter's hair. Just recently, I removed the necklace to clean the hair. It was impossible and I remembered you can burn hair off because gold does not burn. Well guess what - the necklace ISN'T GOLD. It turned black and it cannot be rubbed off. I was honestly still going to go back to Luis for my jewelry needs after what happened, but absolutely not after this. It's so SHADY and it wasn't even my fault that they LOST MY CHAIN. (Oh cherry on top - they made me pay for the service for the chain that they lost.)
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September 2023 by Louis S.
Luis very knowledgeable and very fair in pricing. Needed a necklace repaired due to a broken link. After inspecting the chain, Luis showed me that there were a few other links that will need to be repaired eventually!. Very honest guy!!!
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September 2023 by Allie S.
Señor Luis is a very nice, very professional jewelry man. All the staff are very friendly and very nice as well. I and my sister had many jewelries repaired at this small shop and they always do a great job and they're very reasonably price as well! Keep up the great work Lonora Gold and thank you!
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August 2023 by Martin W.
I've been coming to this shop for many years and the owner ALWAYS IS VERY NICE, PROFESSIONAL AND FAIR in his pricing. I always leave extremely happy for having found this little shop in SSF on Grand Ave. He's a throwback to when customer service along with a fair price mattered. I highly recommend this place to everyone in need of a repair of even in the market for a watch as it is a 5-STAR EXPERIENCE!
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July 2023 by B B.
Excellent service. We were looking for a jeweler to remove a ring from my husband's swollen finger. Luis is a very nice gentleman and took great care of us.
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June 2023 by Bryan Brunot
Louis is a an amazing man, so welcoming ,calm, and talented, I went to have a stone changed and will go back for my wedding band and any other work I need in the future. Amazing shop great person!
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June 2023 by Carolyn R.
Louis the owner is so nice and helpful. I've been a customer of Leonora Gold for many years. This small business is trustworthy & their work is good.
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June 2023 by Jericho Naguit
Luis was very kind and efficient with my chain relinking !!! happy to stop by again !!
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May 2023 by Anthony O.
I came in to get a gold chain repaired. The hook that needed replacing was replaced with fake gold. Entire change is gold but the hook is turning green now. They charged me 70 for the replacement too.Had the chain for 3 years and the one part that was replaced is changing color...? How ironic . don't go there. The little they steal from each person will definitely add up. Thieves
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April 2023 by Jared L.
I started sizing my luxury watch myself, but got stuck and realized that I should le t a professional handle it before I break the watch. Luis was easy to communicate with, which already made him more accessible than two other businesses I called right before him. He had my watch resized, you see his people do the work right there close to you, and he gave some tips and advice as well. It costed less than I was expecting, and I'll be back for every luxury watch I buy in the future because I still don't trust myself sizing an expensive watch all by myself. I'll definitely recommend him to anyone that asks.
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April 2023 by Selvin J.
Stopped by to have one of my necklace's repaired. Luis and his staffed were attentive and helped me with my issue. Took only 15 minutes or less. Quality work, will be stopping by in the future when I need to modify or repair any of my necklaces. They also, have a variety of jewelry.
