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November 2023 by Margaret de
Worked with Juan Flores. What an amazing gentleman. So courteous, respectful, patient, efficient, and knowledgeable. He made my experience at Arco Auto Body very pleasant. I knew I was in good hands the moment I stepped into the shop.Thank you
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November 2023 by Les S.
I haven't been active on Yelp lately, but I want to give praise where praise is due. I was recently involved in a minor collision with my Honda Civic and was discouraged to go through the entire process with claims and then repairs and etc, however my insurance advised me to contact Arco's Autobody. I was assigned to work with Miguel Ochoa from Arcos, and I want to express great appreciation and praise to Miguel because he went above and beyond to explain to me in detail of their entire process and what to expect during the entire repair process. Miguel's motto is to always keep their customers "updated and informed" and he did exactly that every 2-3 days by calling me to provide updates on the repair. My Honda was in the shop for 10 days before I picked it up. Their quality of work on the repairs is amazing because you would never tell my car was damaged to begin with. Their team of technicians are meticulous and did a wonderful job. Overall, what sounds like a task that will take lots of work and stress from a customer stand point was the complete opposite when working with Arco's. Miguel and his team do all the leg work for you in terms of communicating with insurance and rental company to ensure you get your car back as good as new.
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October 2023 by Meghan Bobrowsky
Had a great experience with Arco’s Auto Body shop. I came in to get my front bumper replaced and worked with Miguel. He was prompt, attentive and kept me updated throughout the process. They replaced the bumper quickly and even fixed some other things before I came to pick the car up. Would recommend this shop for repairs.
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September 2023 by Raymond Jimenez
Would not work on my car after an accident due to 'wear and tear', even though a dealership did not notice this 'wear and tear' a few weeks prior to the accident. First and last time I go to this shop.
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September 2023 by Rachelle C.
Great service and really happy with the work done! Miguel was really a pleasure to work with.
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June 2023 by Jiajun Shen
Juan is the BEST agent I have ever met. He helped me inspect my car thoroughly and fixed the issue perfectly, which is completely out of my expectation. 100000% service!Services: Painting
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June 2023 by Diana K.
Val is the guy to see. They did a great job replacing my driver side mirror. Matched the color and they are so very very nice. I will go there for other services even though I live in the San Francisco, it's worth the drive.Kindness and always a smile. Thank you Val for taking such good car of me.My car was hit while parked and they worked with the insurance company of the person who hit me. Really great place for your car repairs!Diana
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June 2023 by Charles Y.
I had a remarkable experience at this store! Their attitude was outstanding. I visited with my Tesla, which had a couple of scratches, seeking consultation. Even though they don't specialize in Tesla repairs, their enthusiasm to assist me was exceptional. I'm truly grateful for their help. Thank you so much!
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May 2023 by Christina Isabel Rivera
I recently had the pleasure of working with Valentin H. at Arco's Auto Body and I cannot say enough good things about his customer service. From the moment I checked in with my car concerns, Valentin was professional, friendly, and incredibly helpful.Not only did he take the time to listen to my concerns, but he also kept me updated throughout the entire process and ensured that my car problems were resolved. I felt like I was in good hands from start to finish.The inside of the shop was also really cool and had a great atmosphere. It's clear that the team at Arco's Auto Body takes pride in their work and goes the extra mile to make their customers feel comfortable.Overall, I had a fantastic experience at Arco's Auto Body thanks to Valentin's excellent customer service. I will definitely be going back for any future car needs and would highly recommend them to anyone looking for a reliable auto body shop. Thanks again, Valentin!Services: Tires
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April 2023 by Irene R.
A friend recommended I contact Miguel at Arco's when my car incurred some paint scrape damage. So glad I called them! Miguel and the Arco's Teamcouldn't have it easier for me. They gave me a fair and reasonable estimate with quick turnaround, daily status followup and excellent repair service. You'd never know there was damage. They can also arrange to have Hertz or Enterprise pick you from their shop to pick up your car rental. You can also conveniently return the rental at Arco's when you pick up your car and all at a great rate for State Farm customers. ( Possibly other insurance companies too? ) Additionally, my car was also washed, polished and the interior cleaned. That's above and beyond customer service. Would definitely bring my car here again for repair needs and highly recommend this business.
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March 2023 by Kelly Carrion
Went in without an appointment and was helped by Valentin Hernandez. Amazing service received by him. Communicated with me every step of the way to repair my car. Great quality of work. Highly satisfied and great customer service by Valentin.
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March 2023 by Xarah Golden
I was sent to Arcos by statefarm after a loss and have had an incredible experience working with their team. They really do value their customers, and go above and beyond to accommodate/partner with you to ease what might be a stressful time. Aside from the customer service, when I thought some car troubles might’ve been related to the work done during the loss job, they followed through to ensure that their work was satisfactory. Then went beyond that to assist me in solving the newly found problem.
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March 2023 by martha G.
I give this place an A+! I was so pleased with their work, they left my car looking like new and the customer service is absolutely the best! Valentin helped me since day one and kept me informed on how the work was going. He was so nice and courteous overall superb customer service skills. Thank you!!!
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February 2023 by alejandra baliu
Had a great experience at this shop. Juan went out of his way to make things easy for me, driving me to pick up rental and having rental being picked up at repair shop.My car looks great, I was concerned that the paint may not match, since I have a grey car, but it matches perfectly.I'm very happy with the results. Highly recommended.Services: Body & Trim
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February 2023 by bryan ocumen
Nice Auto Body shop because They help me to install a Sports universal Rubber Mud flaps on my 2007 Nissan versa hatchback s?
