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September 2023 by Jordan M.
I ended up contacting my bank to see if they can help me get my money back. My bank filed a dispute for me. This company responded to the bank claiming I signed the mattress was good on delivery. I believe it's standard procedure for any company to have a customer sign something on delivery for proof of delivery. Yes, the mattress was "good" but the quality deteriorated after around 3 months of use when the sales person here promised me a good product backed up with a warranty. When someone purchase something expensive like mattress or even television, refrigerator or any big household item we expect it to last long time and if it goes bad then the merchant needs to help customer out. But this place pretty much gave me a defective mattress and wont help a customer. I told my bank that this place sold me a product that comes with a warranty to guarantee quality satisfaction. I will be waiting to hear back. This company here has no integrity with their sales. Also, from asking around, it seems like companies don't really "fix" mattress when there's a warranty rather they will replace it. I guess I know why this place is avoiding to help me at all cost.
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September 2023 by Lucas T.
I had a wonderful experience shopping at this furniture store. Steve and Johnny were incredibly knowledgeable and friendly. Their store offers a fantastic selection of furniture, and their personal touch made all the difference.
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February 2023 by Lester Farias
Got two beds from them and i am gonna back to get more. They are great and have good prices and will deliver too! Awesome place!!!
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January 2023 by Leslie C.
Johnny helped us with the purchase of our four piece dining set. We weren't sure about the size so we went home to take the measurements. We called Johnny and placed the order over the phone. We placed the order on a Monday and the table was delivered on Wednesday. They delivered the table on time and the assembly was quick. Definitely worth the extra money to have them assemble the set.
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November 2022 by Mabel Tszyan Siu
Me and my sister got a new queen bed frame for the store. When we installed the bed frame, all of the middle support wood slats were too short. We contacted the owner with images and videos, he said we need to push to slats and put nails over it to secure them.After we installed everything as told. The slats broke down in 6 months. I’m only 116 lbs and the middle slats cracked when I rolled over to reach for TV remote!Anyways, store owner refused to exchange the bed for us or work with us to fix the issue. It was an obvious manufacture defect item he sold it to us.If you are in need to purchase any furnitures for good quality and good price. This store is not it. It’s a waste of time and money.
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May 2022 by Mischa Stephens
Super helpful and accommodating. Their sales and discounts are great. Lots of furniture in stock so I could give just what I wanted
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March 2022 by Steve Jacobson
Johnnie was great. My whole experience there was very very good.
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October 2021 by Arlene Sharp
Luv it
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September 2021 by Farhad M.
I don't have anything exept great things for this firniture outlet. I have been their customer for a long time ,and they have treated me perfectly. THANK YOU GUYS.
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June 2021 by Ahmed Rohaim
My experience was bad. Jonny tells you everything you need to know, but not that 30% cut for returns. I showed him a video of my place to make sure it will go through the door, he said yes. I bought a sofa and loveseat, but the sofa didn't go through the door. They charged me $390 (30%) for returning it. A total rip off!! And if I wanted to changed the sofa he told me that I'll be charged extra shipping fees, REALLY!!.. I felt cheated on. Give me one example of a shop that does that to its costumers. Shop on your own risk, but I would never recommend it to anyone.
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March 2021 by Sheila S.
Love the customer service. Was looking for a new living room set and was right away greeted at the door and the sales associate Jhonny was so helpful. One thing is I appreciate them not hounding me to buy a set I did not want. Looked around a bit and found a beautiful set I purchased at a great price. Would definitely recommend this place to buy your furniture. AND they deliver! A+++ thanks again
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March 2021 by Jay N.
Great deals for quality mattresses and furniture. I got a memory foam mattress years ago and still in good shape.
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March 2021 by Michael R.
Very satisfied! 100% would recommend. Great deals and friendly staff. I'll definetely be coming back to this store.
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March 2021 by Mindy N.
I found everything I needed to furnish my new apt in SF.. this store is a gold mine for quality and affordable furniture. Steve was very helpful and patient as I decided what pieces fit my style.
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March 2021 by Karol Nevarez
Great customer service! Quality items sold, very much satisfied!!