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April 2023 by YHWH Y
The absolute worst customer service I have ever experienced. Employees and people in the main South San Francisco office are extremely rude and condescending. If you have expensive clothes and have self respect avoid this place like the plague!!! They do horrible work and will not take responsibility for items they damage!!!
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April 2023 by Pedro Hernandez
(Translated by Google) It is an excellent place to send to wash. iron. restore. everything you can think of not to lose(Original)Es un exelente.lugar para mandar a lavar.planchar.restaurar.todo todo lo q se te ocurra no perder
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October 2022 by Tim Trampedach
Totally deceptive, ridiculously expensive and then not ready on time. Don't use Peninou. I went in in person on a Thursday asking for a tuxedo and shirt to be ready the next Thursday. They said "no problem" and that will be ready by Tuesday. I went in on Wednesday and the shirt is unknown when it will be ready, so now I need to buy a new shirt today for the event tomorrow. Also, they said it would cost $80 to $140 for the tuxedo itself, depending on the brand. If it's couture, then it's $140. Guess what they charged me? $145 for tux that's definitely not couture. Ridiculous. Do not use Peninou.
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October 2022 by Tim T.
Totally deceptive, ridiculously expensive and then not ready on time. Don't use Peninou. I went in in person on a Thursday asking for a tuxedo and shirt to be ready the next Thursday. They said "no problem" and that will be ready by Tuesday. I went in on Wednesday and the shirt is unknown when it will be ready, so now I need to buy a new shirt today for the event tomorrow. Also, they said it would cost $80 to $140 for the tuxedo itself, depending on the brand. If it's couture, then it's $140. Guess what they charged me? $145 for tux that's definitely not couture. Ridiculous. Do not use Peninou.
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June 2021 by Jason Stanley
Did not remove stains on dress, then over charged compared to advertised rates on their front counter...after pointing out their poor service (un-removed stains); I pointed out overcharges, attendant did nothing about overcharges. Suggest trying somewhere else. There are a few in d/town Tiberon.
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May 2021 by David J.
BROUGHT A LOUIS VUITTON SHIRT THERE AND IT SHRUNK AFTER GETTING CLEANED. I had wore it once and brought it there to be cleaned. After I got it back the shirt shrunk and does not even fit at all. Even the label of the shirt got completely faded. Spoke to the manager Ryan and he basically told me to bad. Think twice before bringing your items there. You pay top dollar and they can possibly ruin your item. BEWARE!