-
September 2023 by Sean Sowers
This place is great. They had exactly what I was looking for at a reasonable price, loved all the matting options, and my order was shipped quickly. Only thing I wish they did differently was offer more color options for the hardware. I’m not a fan of brass so I painted them black to match the frame. I already recommended their products to friends looking to do the similar projects.
-
January 2023 by Mike P.
If you order a picture frame along with your display case, don't count on getting it. Every single time I've ordered a case with matching frame, they just sent the case without a frame or any explanation. I had to contact them to ask, just to be told they are sold out and they will ship when available. Last time, it took a couple days shy of two months to get my frames and I was forced to settle for the complete wrong color. Now I've been waiting since November 2 for my frames, on 12/22 they promised to refund the price difference. now it is 1/17 and they flat out will not respond to me and no attempt has been made at giving me a refund.Also be aware I have purchased 7 cases from them, all in walnut finish, and all 7 are vastly different shades of very ugly brown. One of them I'm ****% sure is actually a cherry finish.Lastly, they claim they are the factory and you're buying straight from the makers, yet they keep telling me they are waiting on the factory to ship them more from overseas.
-
February 2022 by Lawrence L.
After scouring the internet for display cases that didn't quite fit the sizes or quality I was hoping for, I was ecstatic to find sfDisplay not only had exactly what I needed, but at competitive prices, multiple options, and in the Bay Area. Peter was very friendly and helpful in all the communications I had with him, and was happy to accommodate a special request I had to swap hook types. The order arrived perfectly, just a little later than anticipated only because of delays in receiving shipments from the shipyard which is outside of their control. Peter was apologetic about this but promptly communicated updates about my package, as well as helped me to time the delivery around my schedule. I'm very grateful to have found sfDisplay rather than having to settle for anything less than perfect. Thank you, Peter and sfDisplay!
-
February 2021 by Joe C.
Terrible customer experience. I placed an order for a large display frame on 12/23, which is also when my card was charged. I didn't receive a notification that my item shipped so I emailed them on 1/3 to ask for a status. It was only then that I was told that the item was not in stock. That's fine-- these things happen, I guess. They assured me that it will ship within four weeks. I followed up, again, 5 weeks later to get a status and shortly after I received a tracking number (on 2/10). However, the item didn't actually ship -- the label was just printed. More than a week goes by before I see that the package is actually in route. It's been two months since I placed my order (still haven't received it) and the only time they've contacted me was in response to my initial email. Absolutely zero transparency and abysmal customer service.
-
January 2021 by Ende T.
I received an display case for Christmas from my daughters. It came with an incorrect display hook. Contacted them by phone and spoke with Peter. Explained the issue and was willing to pay for the correct hooks for inside the box. Peter said he would ship the correct hooks for inside the box at no charge. I was very happy with this. What sent this to a 5 star review besides the great customer service? I received the hooks 2 days later. Wasn't expecting them for at a minimum of 7-10 days. Not only did Peter exceed my expectations, but he knocked it out of the park. NO my box is complete and proudly hanging in my home office.
-
January 2021 by John Farris
Great Customer Service
-
January 2021 by Aaron Buettner
I have been extremely pleased with both the quality of product and customer service. I have ordered a total of 4 frames from sfdisplay and they have guided me through the buying process answering any questions I had and making suggestions on matting based on the jerseys I was framing. The sheet they sent with framing instructions was extremely helpful as well. I had accidently ordered the wrong thing once, and they were happy to correct my mistake. They also sent me a glass scratch removing kit when one of the frames was scratched. After trying to get out a pretty nasty scratch, they did not hesitate to send me a replacement glass piece that was extremely easy to install. I will be a repeat customer forsure!
-
January 2021 by Robert Leone
I absolutely love the large challenge coin display case! I’ve been searching for a while to find a case that can accommodate larger coins with shelving and this is excellent quality. I will recommend you to others and purchase another once I expand my collection. Thanks again! I am also looking into purchasing a pin display case.
-
January 2020 by Stuart Slusher
They were extremely accommodating when I asked, at the last minute, if I could receive the 80 count cherry hardwood display case w/ LED lighting quickly & BINGO I got it. The case is very beautiful & very well made! W/O a doubt I would contact them again if needed. Wish I could leave 10 stars!!! Thank you....Stuart
-
January 2020 by Rachel Heithaus
Been almost a month since I placed my order and the product finally shipped. I was told it was on back order but the website didn't indicate this when I bought my item. Since it was delayed I asked for a change is shipment address, this apparently wasn't done. I wouldn't buy from this place and will be telling the person who recommended it not to do so either.
-
January 2019 by Sean Pisarro
I absolutely love the guitar case i received. It was easy to mount the lights, the mounting brackets and the guitar mount. Yes you have to mount yourself but that's because every guitar is different so it truly allows for custom application. I bought the display case because my dad past away in March and left me his vintage Gretch guitar. I wanted to honor him so I mounted the guitar, his harmonicas and his microphone which I am going to fill with his ashes. I ordered it with black frame and blue background. I also ordered a custom brass plaque in black with brass lettering. It came out perfect. Looks like I spent a thousand dollars on it. I have to be honest and tell you I looked at cases that were over a thousand dollars and I'm so glad I went with this one. If I can figure out how to post a picture of it with this review I will. I highly recommend this to anyone that wants to display your guitar.
-
January 2019 by Brian Losse
Ordered 2 Jersey Frames with the Matting, they were at my Door Step in 2 days! Quality Frames, awesome service A+++. I will be ordering more !
-
January 2018 by Danny Grove
Friendly customer support and had the exact pin case I was looking for. Will definitely come ba k for another once this one is filled
-
January 2018 by John Uhl
The customer service I received from SF Display was outstanding. I received a cabinet and wanted some extra shelves for it. I simply called and the gentleman on the phone said no problem and just mailed them to me, pleased to help. I purchased one of their cabinets years ago and really liked it. After filling it up, I bought two more. The quality and look is excellent. I wanted cabinets that would last for a very long time and found them with SF Display. Shop no more, order from them.
-
January 2018 by Theresa Moore
I have purchased 8 display cases, and the quality is fantastic, the ordering easy, and all items were delivered timely and in great condition. I love this site!
