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January 2024 by Alexus L.
I went to go air my tires and the timer ran out. I went to go set my gps up to leave. I haven't even parked here for more than 6 minutes takes 5 minutes to air up my tires. the lady came up to me and said no loitering leave now! I explained that I'm trying to set my gps up, but didn't care. Like What the heck? This lady shouldn't be working here horrible customer service. Watch the cameras and you'll see why, a lot of the time u get reviews like this. Thanks.
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December 2023 by Mr Mookie
Extortion operation
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November 2023 by eSF!
I just came to this gas station paid $49.00 for gas and wash. I was trying to put gas in my car and not one drop was put into my tank. I tried twice. I then ask the clerk Mary to help. She accused me of filling my tank with gas.. basically stealing. I showed her my gas tank still being at zero and the station showing no money amount was used. She told me if I didn’t use the gas it would not charge my acct but I showed her proof that the station charged my card. Another customer came up to Mary and told her he paid for a wash but the machine did not work, and she quickly refunded his wash. In contrast. Mary slammed the door on me and told me I will have to call the Manager Edger on Monday. Customers service sucks here and the gas prices are extremely high. So I will make sure I never come back to this gas station again. I’ll go to Valero a block away. Thanks Mary for being extremely rude and useless. If you don’t like your job. leave! BTW Edgar the manager I came there today, Friday, 10/20/23, between 5-530. If you are interested in who was clerking and “managing” this station. “ Mary” is not it. Im done being a long time customer there.
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October 2023 by Sarita M.
Lady was extremely rude! She yelled @ me for no reason. I kept asking her why there was a need for her to raise her voice at me and treat me with such disrespect! I tried explaining that I backed-up my car because I was instructed to do so- but she was was not hearing me. Only yelling! If she is the owner, she needs to adjust her attitude and learn to treat others with respect. A one-on-one on how to treat costumers would be ideal and a basic how to interact with others/costumers 101 would suffice. If she's an employee, they either need to have a talk with her or fire her. She is definitely not there to provide "costumer service" nor does she understand the meaning of it. When I inquired about her employee badge she she said she didn't have one, I asked her for her name and she declined to provide. There was a line of people behind me, staring @ her whom were also trying to understand why she was yelling. They apologized for her behavior and while this was appreciated and welcomed, It definitely needed to come from her.
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October 2023 by Leo C.
Lady was extremely rude! She yelled @ me and almost seemed like she needed to be sedated to relax. I tried explaining that I backed-up @ car wash because I was instructed to do so- she was not hearing me. Only yelling! If she is the owner I feel sorry for her family, business is not going to bloom with her horrible attitude. If she's an employee, they either need to have a talk with her or fire her. She is definitely not there to provide "costumer service" it was a horrible way to start my Sunday.
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October 2023 by Harrison A.
Gas prices that will make you scream. They have a car wash that is CHEAP and does a great job! The last couple of times I've come here for a car wash, there were no suds in the wash water. I brought it to the attendant's attention and he didn't seem to care. Just your average off the highway Shell station. Not the most convenient to get to.
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July 2023 by EmiLee Wilson
Love it da morning and nite shifts islander workers They have perfect attitude very kind very helpful. Even there was lines going on he took the time to even assist Me Before You and get to the others which was only right. I was there 1st but I didn't know that I have not had any disappointment from them at all of any kind and good service good car wash? I will l Go all the time now
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June 2023 by Lee Wilson
Love it da morning and nite shifts islander workers They have perfect attitude very kind very helpful. Even there was lines going on he took the time to even assist Me Before You and get to the others which was only right. I was there 1st but I didn't know that I have not had any disappointment from them at all of any kind and good service good car wash? I will l Go all the time now
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May 2023 by Timesa B.
Within seconds of being parked in a empty gas station I was harassed about taking too long. I gathered my money went to pay for what I wanted and was discriminated after giving my ID when asked. This experience makes me want to learn how to sue a place for discrimination. It's all on footage. The other male attendant is great otherwise.
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May 2023 by Shakera E.
Completely horrendous customer service. I wash my vehicle here 2x a week, and this seemingly new attendant is always on my ass. She told me I was Vacuuming for 1 hour! Who tracks how long you vacuum for and why does she need to harass me every time I come to wash my car. I stay out the way & use my own supplies, but still get harassed.
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May 2023 by Jorge
Every day, I come here to get Hydrogen. Today, around 7 pm, I parked next to the vacuum cleaner to do so. The cashier, with a bad attitude, rudely yelled at me to move otherwise she would call to the police. I was left shocked with the way she approached me and her sudden behavior. This is not a way to treat a frequent customer, since I also regularly use the car wash. Despite my efforts to talk calmly and respectfully with her, she began to take pictures of my car, treating me like a criminal. If she wanted me to move my car, she could’ve done so in a respectful way and not acted the way she did. This is totally unacceptable customer service and I hope the owner does something about this.
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January 2023 by W. Z
One of the best automatic drive thru car wash in the area!!!****Ignore the gas pumps, ridiculously high price. *****
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January 2023 by Wenl J
One of the best automatic drive thru car wash in the area!!!****Ignore the gas pumps, ridiculously high price. *****
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January 2023 by Inderjit S
It is convenient if you are returning the rental car in the area otherwise the gas is much more expensive than in the other part of the city.
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November 2022 by Rami
Top notch assistance from Amy. She maid my gas station experience positively memorable