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March 2024 by Milagros MR
I like that I can easy find a UPS close by . Easy to drop off and good service . I’ll definitely choose The UPS for next service.
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March 2024 by brandon snyder
I’ve used UPS to return my packages before. They never charged me to print a label. This places charged me $3.28 “customer usage of computer per hour” plus “print free” okay so why not just charge the print fee and stop being a rip off.
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March 2024 by mary bolt
Great customer service and I got the job done
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February 2024 by Nick McKinley
I love the way my children get attention in the store as well. They have a little treasure chest for the kids, and my son always wants to go with me to see what's in the treasure chest. 10s all around
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February 2024 by Cristina Diaz
it's really good to send people stuff
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February 2024 by Pineapple Bear
Staff is always willing and ready to help with whatever your needs may be. I mistakenly took a package that was meant for usps to this location but they took it anyway and sent it out for me. The employee was super friendly and even taped up the package for me. Service like this is almost unheard of nowadays and I can't recommend this location enough.
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November 2023 by Maria Cristina Durante
Business Recommendation
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June 2023 by Julia B.
The Mexican kid Val's cute. Nice smile nice hair he's rlly got it all:() would come again just for him
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April 2023 by T J.
Had the BEST experience at the UPS store in SSF on Hickey Blvd today. Not only did Josh go out of his way to help me return a package, that I had printed the wrong label for, but I really enjoyed watching the comradely between Josh, Gus and Val. Who would guess that I would have a good time returning a package!!! Thank you so much.P.S. I have never had a bad experience at this store and highly recommend it to all.
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April 2023 by Melanie R.
Very reliable , knowledgeable , trained staff , friendly and they care about good service. Colleen and the whole crew are fantastic , the best UPS Store for business and to handle pretty much everything when you need an office and for efficient mailing.
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March 2023 by Leanne E.
I have been going to this UPS store for awhile now...I always get great service here. Speaking of, I had went to this store for a AMAZON return...I always go to this store because they are quick & reliable. Although, I did have a problem with one of my returns and GUS was so kind and helpful in trying to figure out what was wrong. He went from the beginning, step by step and figured it out! I truly appreciate the time and effort he had for me. He made my visit there seem so seamless. Thank you again GUS!
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March 2023 by A K
The staffs are so friendly and courteous. Thank you and keep up the great job ?
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December 2022 by Marlo S.
I have to go to UPS frequently and I always go to this location on Hickey. The office is clean and bright. All of the staff are friendly, fast and knowledgeable, especially Colleen. Every time I've seen her, she always has on a smile and has been incredibly helpful. They might not realize such a small gesture can make such a big impact but it really does. They're an essential business in our every day lives, they do it with a smile and it's truly appreciated. Just to add, I actually live closer to the Westborough location but when I tried going there in the past, the expression on the older East Asian lady seemed like "what the hell do you want?" Lesson learned, stick to what I know and to the location that appreciates my business.
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December 2022 by Rebecca L.
Colleen was so helpful and super patient with me and my mom. We had a bunch of returns after the holidays and she was so nice and made the process such a breeze.Thank you so much Colleen
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December 2022 by Pedro C.
So far, all of their employees have been very helpful with all the requests I have made.Very convenient store to have close to my house, although the parking could be a mess at times, especially throughout the holidays.