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March 2024 by Joan G.
Employee name elizabeth keep saying they cant do proce math online price to store and keep telling me a store policy while i know myself the store policy of price match as long is not onsale they can price match and its not even a new policy and she said its a store policy which i work at walgreens and i read the compass which all employee know what im taking about but this rude employee keep talking while walking while im behind her manager need to do something about her or i can just call corporate and make her do the training about the price match policy
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January 2024 by M. “Kikay” Zazueta
Only one register open, and 7 customers waiting in line.I was at the cosmetics area, waiting to be helped. Stood for 15 minutes til 3 help arrived.
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November 2023 by John Na
Service so bad it's practically criminal! Every single person working here needs to be FIRED right away! Takes hours or even days to get a prescription and they talk into these inhuman robotic voices and have zero accountability to anyone! Get rid of these people!
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November 2023 by Taty Aguilar
I always go to that Walgreen's but two weeks ago a white lady was working as a cashier who had terrible attitude and when I give her the items that I was going to buy she threw the items and they fell to the floor.
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October 2023 by Amanda Bell
PHARMACY IS AN ABSOLUTE ABOMINATION! NEVER EVER COME HERE FOR A PRESCRIPTION, YOU WILL SIT IN LINE FOR AN HOUR+. NO ONE ACKNOWLEDEGES YOU, NO ONE CARES, THIS WALGREENS SHOULD BE SHUT DOWN!!!!!!
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October 2023 by Caroline Nguyen
Mila at the pharmacy goes the extra mile, was able to call my insurance to get my medication before a long trip. Long lines but they do their best.
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September 2023 by Marina Levy
This review is for the pharmacy. Save yourself the time and stress and don't bother sending your prescriptions here. Had to come here twice in one day to see if my prescription was ready for pick up and each time they told me to come back later. During my second visit, per the pharmacy employee's recommendation, I signed up for their text notifications. He said it was going to be another 45 minutes or so and that I'll get a text once its ready for pick up (I followed the instructions and enrolled in the text messages on my phone). I went home and diligently waited for the text that never came. Now I don't have my prescription and have to wait another month for an important procedure that I needed the medication for.
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September 2023 by Calvin Rachuy
This pharmacy is terrible. If you can go elsewhere, do so.They'll swear over the phone they called your doctor's office, or they didn't receive a fax, or your Rx is ready. You arrive in person to find the complete opposite. When calling, you may wait a full hour, only to get hung up on.I anticipate an extra 1-2 business days to get a refill done here.
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September 2023 by Tati Martinez
I called 5 times to check on a 1-hour photo order - which hadn’t been made yet after 24+ hours - and was put on hold every single time. I went to the physical store and to check and they just said they didn’t have paper in stock, didn’t tell me a time when it would be ready. I still have not been able to get my order. This location should be shut down.
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May 2023 by Josh S
No one answers the phone here. “We are busy speaking with other customers”. At 9PM at night on the phone? Yeah sure you are. Waited for over 15 minutes and then gave up. Try another location if you have questions.
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March 2023 by Maria elena Pineda
Very inefficient even on answering their phone calls for pharmacy questions. You could be on the phone fo more than 1 hour still nobody picks up the phone , it said 2 person ahead of my call & 1 hour later still nobody picks up the phone or they accidentally disconnect you . Do not use this location for your meds . Their customer service/ pharmacy is very inefficient.
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March 2023 by Allison Steele
The Pharmacy here is THE WORST!!! When trying to call and connect with a team member, they leave you on hold for 30+ minutes. You will hear someone pick up and immediately put you on hold. DO NOT USE THIS PHARMACY!
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February 2023 by Tasha L.
This review is based on the pharmacy customer service and drive thru experience. No signs states only Covid testing for drive thru. So I'm there to pick up my prescription and the employee tells me drive thru is only for Covid testing. I stated my newborn baby in the car is positive for Covid and prefer not bringing her inside since the store is open with customers. She said they can't accommodate and to bring the child/ baby inside. So they don't mind putting any of the shoppers or employees at risk. Real smart
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January 2023 by Blanca Silva
All the pharmacy of Walgreens are not professional. These people don’t care one bit about customers. I go to CVS they are the best. In fact I don’t shop at Walgreens especially the one in El Camino SSF!!! I feel that all Walgreens should close down. Very bad service.
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January 2023 by Teddy S.
I'm leaving a bad review here but obviously Walgreens does not care about it because I've been looking at all the reviews first of off let me see the lady at the register bullied my son into donating money my son is only 16 years old