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December 2023 by Terrance Pyron
Came to get a bunch of $20s unbroken(?)Love that there's a Physical bank out here. Didn't think they'd make it out the midwest. Will be back for setting up kids savings and other money type accounts
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September 2023 by Kim W.
This bank is now BMO Bank. When I walked in to open a trust account the first person to greet me was the branch manager! Her name is DeAnna and she asked how she could help me. (When do you ever see the manager in the lobby of ANY bank??) She got the service rep., Nelvis to help me. It was a complicated transaction but they both guided me through the process in a friendly and professional manner. I had tried 3 other banks and they were either too busy, didn't care or told me to come back. THANK YOU DeANNA & NELVIS. I highly recommend this BMO branch for any of your banking. The best thing of all was they had the best CD rates of any other bank I had been to.
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July 2023 by John Correia
Good people good smiles good bank
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September 2022 by Tony T.
UPDATE: branch had me call Cynthia Pearson (manager) to let her know my experience at this branch. Left her a vm over 2 weeks ago and as of 9/12/22 no call back or follow up. Horrible service obviously this bank doesn't care about their customers. No wonder the banks are empty now!!
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March 2022 by Nicole Tonconi
Great bank. Personal service with a smile. Great staff! Jean and Denise in particular are so wonderful and professional.
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May 2021 by Ittai Tech
The worst by far branch. Keep away from.
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May 2021 by Gerencia Posada Sonia
(Translated by Google) Horrible treatment and worse people. They lie with all the products they offer.(Original)Horrible trato y peores personas. Mienten con todos los productos que ofrecen.
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January 2021 by Simon S.
Stupidest bank ever. I'm moving my money to a bank that actually has a real scheduled time of business not one that changes every day. My local branch in El Cajon is closed until the can find employees cause evidently they are short on staff. I can't get more then $5k unless I order it 24 hours in advance. I drive all the way to spring valley because like I said my El Cajon branch is closed and when I get there at 12:32 they tell me there closed for lunch. Wtf. I have never heard of a bank close up to go to lunch. It's a complete clown show with thins bank. I have another account with chase and they s*** on this bank. I'm literally late by 2 min and they can't accommodate me cause they don't have employees. This is the most ridiculous bank ever. They are worse then union bank. Don't bank with these guys it's not worth it.
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January 2021 by Robert C. Miller
Went in for a wire transfer right at noon. Filled out the form and was told by a senior service person that I needed to start the wire now because she was going on lunch at 1230. I told her it would be about a minute for me to contact my loan officer to confirm the loan information and make sure I wasn't get scammed. Was told that wasn't acceptable, that wires take at least 20 minutes, and I needed to leave because the branch was closed for lunch. Was offered to return at 130pm to complete the wire. Getting everything right on a refi can be difficult with all the moving parts involved and that is compounded by someone who preemptively shuts down a bank branch almost a half hour before they said their lunch starts. Been a bank of the west customer for well over a decade. The lack of branches in San Diego was difficult to deal with but it has always been my bank so I stuck in there but it's time to move on.
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October 2019 by Clarrisa Jones
Very nice bank and great staff.
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August 2019 by Amanda C.
Went here to cash a check like I've done before and the guy at the desk wasn't very friendly. Refused to cash it and told me to go to my own bank. Crappy customer service and will not waste my time at this location again.
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May 2019 by MC Norbii
This bank is not trustworthy, they aloud an unauthorized transaction to be made and kicked me to the curb and i lost almost 700 dollars. Don't bank with them.
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June 2018 by kanashami
Super good service and friendly staff a clean place too
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November 2017 by David Berg Berg
The automated sign out front displays the temperature about 5 degrees warmer than it is, and the time is shown 1 hour and 10 minutes ahead of the actual time. If they can't do this right, how reliable are there other services?
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October 2017 by Derek M.
Hands down the worst Bank to deal with! They are extremely unprofessional and the manager there is the worst. Everyone that I know that once went to this bank has now left. I dont like 1 star reviews but I would give this bank a zero star review if I could.