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February 2024 by Kevin Valle
Thankful for the team over at Caliber. Everyone was communicative and fixed my car back to brand new. Thank you Jorge!
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February 2024 by Sherri Luke
Great crew great experience
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February 2024 by Ken Rhodes
Friendly. Great work! I received my car faster than expected. They even detailed my car!!!
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February 2024 by Sergioj ceballos
Very nice and exellent customer service. Thanks linda and manager jesse
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January 2024 by Briana Nirvana
Great customer service and excellent job on the repair! I highly recommend this shop ?
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January 2024 by alejandra santana
One happy customer! I was recommended and glad I chose this location. I loved the communication between staff, all of my questions and concerns were answered promptly. Jorge was amazing and made sure everything went smoothly!
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January 2024 by Jason Black
Excellent experience. Fixed damage as if it never existed.
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January 2024 by Christian F.
This place came highly recommended from a friend. Technicians were professional and informative. Staff was friendly. Time estimates were accurate
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January 2024 by John Bathke
Great business to use for collision-related needs. They practice great customer service. Used them when my Camry was hit. My calls were always answered and the manager was accessible to answer questions personally. As far as I can tell, they did excellent work. Even when I had an issue after the work was done, they were quick to respond. I recommend this place.
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January 2024 by Tylan Kang
I wish I could leave a better review (I hardly ever do this) because everyone at this location is very nice. To start, the upsides of this shop is that their customer service is great and they are pretty good at maintaining timely communication. However, their craftsmanship and their care leave a lot to be desired. My car was unfortunately stolen in August but through the power of an AirTag and law enforcement, I was miraculously able to get it back. The work done at Caliber to fix the cosmetic damage was relatively quick to my surprise and I was at first delighted when the manager was willing to drop off my car at my work place. But when I entered my car after work, I found that there was a check engine light and the smell of gas after driving which lead me to believe there was an issue with the catalytic converter. I called the manager back and he told me they thought it was just an O2 sensor problem that had “cleared” during the test drive which I find incredibly difficult to believe. Also, they ignored left my driver side door speaker that was cracked and out of place. They took my car back, somehow now discovered that my catalytic converter was cracked, and it took an additional 3 weeks of wasted time to find a replacement part that could have been ordered during initial inspection. I then took the vehicle back glad to have this ordeal behind me. However, I started having problems with tire pressure on my way home. I took my car to Honda to have it looked at by a Honda technician and they found a nail in my front left tire that was driven all the way into the wall of the tire. While I could have taken the car back to Caliber to be covered by USAA, I decided to have Honda take care of it at a cost to me as I’d lost trust with their quality and was frustrated at this point. I was going to let this all go but today while washing my car, I found a cut in the interior lining that was ignored as well and not even attempted to be repaired. Again, while I appreciate the customer service and the friendliness of the staff, the shoddy craftsmanship and lack of care/attention to detail with my vehicle they displayed has ensured I will never return to this location again or opt to have them work with my insurance in the future.
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January 2024 by Iliana Trujillo
Excellent service Linda, very kind, very grateful for her services and the time was as expected, very satisfied ? with the service 100%
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January 2024 by Gigi Martinez
I totally recommend Caliber Collision. Everything was smoothly when I had go in for a horrible dent I had on my car after a collision. Thank you to the team. Special thanks to Jorge Rodriquez for keeping me updated on the progress from start to finish!
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January 2024 by Rebecca Littlejohn
The shop was very helpful and communicative. They got my car in and out much faster than I expected.
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January 2024 by Karina Cervantes
Very satisfied with service and repairs,thanks to Linda and her team.
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January 2024 by Chris V
Linda provided friendly, courteous and professional service and kept me informed every step of the way and my car was ready earlier than expected. I was updated promptly and often about estimates and completion date. Can't recommend them enough.The service is incredible and they will give you your car back sparkly clean! Thank you Linda.
