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November 2023 by All By Hand
Super helpful! They had the perfect bed topper for my 04 frontier. Same color and everything. Installation was really quick. Stellar pricing
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June 2023 by David Anderson
I just returned from Custom Road and got a cab high shell. it's in great shape and I got a fair price. Installation was very thorough and the guys are real nice. I would recommend them. They have a huge inventory of used shells.
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May 2023 by Sam Gaston
Fair prices and good customer service. They will fix you up with a topper, running boards and other things for a cheap labor price. If you have an issue with your product, they will fix it up for you for free.
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May 2023 by Steven Johnson
Very professional and pleasant to work with. Picked out my camper shell online, left a deposit, then went to get it installed. It only took 2 hours and the installation was done properly. Great guys to work with!
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March 2023 by Kamia Van Cleve
Such a great experience, in and out within an hour (they let you know it might take that or longer) and got exactly what I wanted!
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January 2023 by Jordan W.
I am really disappointing with the customer service of the shop. For the past three weeks I have been calling, emailing and trying to get a hold of them to order a part for my truck that's under warranty. it's been impossible to get a hold of them.
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November 2022 by Raymond Robinson
I've had them install lifts on both my Tacomas and a camper shell on one. Every job that I have had them do was awesome !
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October 2022 by Joash Sollenberger
Wow…So happy with the customer service here Big thank you to Alfonso for staying on top of my service with snug top.?
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September 2022 by rosie D
Took forever to get my camper shell however they did lend me one temporarily. I was getting water in my truck finally it was pointed out that the shell was not properly installed. It’s over an hour to go there and I’m not getting any responses and am hoping I can get someone to fix in my area this is ridiculous
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August 2022 by Katherine J L.
We came all the way from Laguna Niguel to hopefully purchase one of the campers being sold here and when we got to the location they told us that the employees are on break and that we had to wait 20 minutes so we did. When they got from their break they then told us that the camper was in another location which was approximately 5 minutes away. The location was right next to where the swap meet is around there and it was an enclosed parking lot full of these campers. These campers in this parking lot are OLD, rusty, and looked more like a junk yard than an actual place you'd want to purchase a nice camper. The photo they sent us of the camper was different than the one shown to us. Would never want to purchase anything from this place. It was a waste of time and gas money.
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July 2022 by Mike Petschek
I've been dealing with them for years. They have the best price and service I've seen on shells. I've bought 2 new and 1 used from them as well as accessories. I busted the entire back window and bent the frame on one of the shells, they repaired it perfectly .. it does look a bit trashy, but don't let that fool you, they probably have a very reasonable rent and don't want to move. This saves the customer money. Do you want great prices and service? Or do you want high prices, marble floors and a nice waiting room? I like the prices ?
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June 2022 by George I.
Fair prices, great service; gave me a good deal on my old snug top; no charge to change out; deal to change out my bed slider
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June 2022 by Steve H.
Avoid at all costs. I too wish I'd read the reviews before dealing with these jokers. I called this business on a Saturday to inquire about a used Leer Truck Cap they had advertised on Craigslist. Both Jesús and Adam assured me that the cap was in good shape and that they could install it the same day if I drove to Spring Valley from Oceanside arriving at 2PM. I pulled up in their parking lot at 1:45 (the place is a real dump, too) and Jesús greeted me at my truck and mumbled something about "we're slammed" and "follow me to the storage lot", which I did. We get to the lot and Jesús can't even find the cap they said would be ready to install at 2PM. These knuckleheads wasted several hours of my time, 100 miles of driving, and $50 in fuel, on a Saturday. After reading some of the other reviews it's probably fortunate that they didn't have the cap as they probably would've damaged my truck installing it.
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May 2022 by Hector M.
Custom Road offers horrible customer service. They are priced higher than SoCal and offers inferior quality installations with no warranty on their products and do not stand behind their work. They damaged my truck and do not want to fix it. Stay away from this place
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April 2022 by Nathan Perea
Bought a shell...they installed it in less than an hour. Great people too.
