-
February 2024 by Edward Chavarin
I love it
-
February 2024 by Efren Palacios
Easy to get an appointment, all the H&R Block agents are friendly and professional. Thank you, Kimberly Ortega for preparing my taxes
-
February 2024 by david cox
Professional, polite, pretty staff and a painless process as every year, I appreciate you guys.
-
February 2024 by Terell Torre
I called ahead and told them I would add all the documents online and everything was well. They called me thirty minutes before my appointment to check on me. Once I arrived we got everything done in an hour but I still had to sign my tax return online before the final submission and they were already closed at that point so I said I would do it at home. Once I got home, H&R Block website was giving me an error message and I couldn’t call anyone since they were closed. I go in the next morning as soon as they opened and was helped right away by a different tax preparer than previously. We ended up not resolving the issue and then a message came out saying the website was down. All of a sudden the tax preparer starts mentioning she has another customer with an appointment and starts rushing me out of her cubicle. She says she can print out the paperwork for me to sign real quick but I would have to wait at least 30 minutes. I walked out feeling slighted, disrespected, and frustrated. I had an appointment the previous night but she rushed me off to deal with another customer. They were charging me $800 I expected better treatment than that.
-
January 2024 by Reyna Gomez
Great customer serviceMARTHA IS AMAZING
-
October 2023 by Janice Judee Pedrozo
Easy to make an appointment. Staff were friendly and acknowledged clients as soon as they enter the office.My Tax consultant, Mr. Jose, was very professional and efficient. Explained to me thoroughly about my tax and tips for next year's tax filing.
-
March 2023 by Briana Nirvana
Easy and fast service! Martha was wonderful.
-
March 2023 by Oscar Gee
Martha Perez unprofessional and rude never again we’ll do my taxes with her
-
February 2023 by Chuck Tz1983
Great service fast & efficient.
-
August 2022 by Chris C.
I give this H&R Block a ZERO STARS RATING!!! Horrible service.... VERY UNPROFESSIONAL... I will NEVER PATRONIZE this branch or ANY H&R Block again. Because of their negligence I'm still dealing with the IRS in August
-
April 2022 by Mike Potter
Enjoy dealing with Jose as a tax professional. Jose is thorough and ensures that we feel comfortable with our return. Piece of mind that return filed correctly.
-
April 2022 by M1k3 D
The H&R block tax representative was very helpful. I will tell people about the excellent customer service they gave there. Thank you again
-
April 2022 by Stephanie Corless
Edit: I went back this year but instead of answering my questions via the app, they ignored me. I asked the question twice with no response. Also, maybe I was having some scheduling issues but the wrong tax person was messaging me asking for 2020 documents even though my 2020 taxes were done through them. I'm not going back to this location despite it being close to my home. I ended up picking up my tax documents and going to a different H&R block. Also, they are quite expensive no matter where you go and charge an extra $40 per document they been to use despite it being just 2 minutes longer.My tax preparer has been kind and knowledgeable but their online scheduling system leaves a lot to be desired. I scheduled my appointment at the beginning of the week and as far as I was aware, it was with the person who did it the previous year. I guess she called out and instead of leaving me a voice-mail informing me of what happened, they just went ahead and scheduled me with someone else at an entirely different time, leaving me to get two random text message notifications of differing time slots for my appointment. Their lack of communication and unclear explanation was very frustrating. Already a stressful tax process and it hasn't even begun.
-
March 2022 by C Steward
How quickly it was completed And if there is a mistake H & R Block will pay the penalties
-
February 2022 by Cindy Leal
She has over 8 years of experience and felt comfortable with her doing my taxes and explained everything thoroughly.
