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July 2023 by Tana Starr
very efficient and friendlyhighly recommend
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May 2023 by marian williams
Everything was great! When I picked up the truck everyone was inviting and informative. The gentleman even asked if I needed a Dolly or help loading. I know it was an upsell, but he was like talking to me a friend and not me a customer.
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March 2023 by Shannon Williams-Morris
I've seen bad reviews on different sites about this pick up/drop off location that made me not want to go here. But it was convenient to my location so I decided to take the chance. It was a really smooth process. I was helped by 4 people overall, two up front and two when I dropped the U-Haul off. All four people were great! The process takes a bit of time, both picking up and dropping off. Allow for that. I had a great transaction, though. The only drawback is that you have to park your personal vehicle across a very busy street that doesn't have a convenient crosswalk. They emailed me a receipt. Overall: A+. Don't hesitate to get your U-Haul here!
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March 2023 by Shannon W.
I've seen bad reviews about this pick up/drop off location that made me not want to go here. But it was convenient to my location so I decided to take the chance. It was a really smooth process. I was helped by 4 people overall, two up front and two when I dropped the U-Haul off. All four people were great! The process takes a big of time, both picking up and dropping off. Allow for that. I had a great transaction overall, though. The only drawback is that you have to park your personal vehicle across a very busy street that doesn't have a convenient crosswalk. Overall: A+. Don't hesitate to get your U-Haul here!
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August 2022 by Marjie Smithers
Never will I recommend this place to anyone. The woman is rude and too demanding in customer service. She makes you feel, oh well ... whatever??? Even when reserving a truck. When calling you and you don't answer because your busy or sick. They go ahead and rent it out knowing you expected because reservations were made. Poor attitude and don't speak a foreign language when customer is present. Learn your manners. It's considered rude. Plus customer parking isn't allowed to leave your vehicle they immediately will tow your vehicle even being a customer . They literally will tell you .
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October 2021 by Jose Leal
They never told me my trailer got switched to somewhere else
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August 2021 by Leon Cali
They sold me additional insurance that I did not ask. They don't have a parking slot. They didn't give a receipt in the end. Check you reservation before. Make pictures. Thalere a lot of small mistakes in here.
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July 2021 by Leonid Vlasenko
They sold me additional insurance that I did not ask. They don't have a parking slot. They didn't give a receipt in the end. Check you reservation before. Make pictures. Thalere a lot of small mistakes in here.
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November 2019 by Kendra Stjean
Good uhaul place.
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August 2017 by Clay Myers-Bowman
MY experience at this UHaul dealer couldn't have been better. I used the app and checked myself in (which worked like a charm) and Dani in the store got me on my way really fast. A bonus of this location is that it's a GAS station...no wondering where to refuel. As I was re-fueling an agent came out to check me in and it went really smoothly. I didn't even have to move the truck to the parking lot. I went inside to get my receipt (which they emailed to me instead) and was on my way. Thanks for making what can be a stressful experience really easy. Much appreciated. Definitely would use you again.
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June 2017 by Alan Atienza
Slow to check in and slow to check out. Took 45 mins to pick up the trailer. They did help me get a bigger trailer. The crew when I picked up it up was helpful enough. However when I returned it 6 hours later.... They said I couldn't find my paperwork. It took 30 mins to sort it out. By thinks point I was frustrated and annoyed. Customer service could be improved. Not an single apology of the long process. I agree with another review , do NOT go to this location. Go to an actual U haul location even if it is further away. It will save you time.
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June 2015 by Hayder Al-Hasani
Very good customer service, happy with what I've got, highly recommended, thanks!!
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June 2015 by Jaqueline Garcia
This place was the worst U-Haul place I have ever been!!! I move often and had rent from U-Haul before and never had an issue. Went there for a pre rented truck that I had already check-in online for a "faster" check out at the station. I was there waiting to rent the truck for over an hour because they couldn't figure out how to get my paperwork. Left past 6:00 PM then they said I have to return it at 5:30PM the next day because that was the latest (but I was there past six to get it). Returned it the next day and the same issue, couldn't find my paperwork, then the first guy that check the gas sure had vision problems because he mark my gas wrong, so I went and verify with a second person and said the gas was right. So I leave the store with the gas right and miles noted but couldn't pay do to their issues with my contract. I call them the next day to pay (I do not like to owe money) and when he ran my card he charged me for the gas that we had already agreed upon to be correct when I sign the receipt in the store before I left! Anyway, do not rent from this place, just go to a real U-Haul store where they know what they are doing!!! This place sucks!!!! U-Haul you better take the contract from these people they are going to discredit your business!!!