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February 2024 by Michilar
I do not recommend this nursery. I purchased a plant which, according to their description, was tall and stately. I planted it and it turned out to be low growing. I wrote them to let them know that they needed to change the description and never got a response. Very unprofessional. Poor customer service. Their descriptions are not accurate, which is important in determining where a plant should fit in your landscape.
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December 2023 by Oliver C.
I bought six plants as per Website requirement. All plants, but one, thrived. It was a miniature rose. It was the not so vigorous one among them, but I still hoped that it would look better with TLC. The said plant decided to give up its life weeks later. Wrote an email to customer service. The response was they were glad that they received the info about the plant in question. But they did not offer to do a refund, credit or send a replacement. This was the first time ordering from them and surely the LAST.
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November 2023 by Richard C.
These people have it down. Properly identified plants delivered rapidly, safely, and in prime condition. One of the best nurseries out there, and they are certified organic!
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September 2023 by Guard D.
I am a new customer living in Georgia. So far I have ordered two batches of tagetes lemonni. They arrived healthy, well contained, and fast. I have already started spreading the word about their quality and service. (Neal in the Dirty South)
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June 2023 by Lisa Glavish
These were packaged really well. Not a grain of soil out of place. About the only thing I’d like is to be able to have a email with a ship date next time. The only reason I knew they had shipped was because UPS sent me a notification.My rosemary that I grew from seed 20 years ago died this past winter but I see that these guys have cold hardy rosemary so I’ll order again for sure.Also I’d like to add that they have a wonderfully descriptive website and I learned quite a bit about some of my favorite herbs!
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April 2023 by Donna Tranter
I ordered from them in the past and it was great, so I tried again.I can't edit the quantity of items in my cart. I emailed back and forth with them. Each time, I get a crazy, unserious answer. I'm left to believe that b they're no.longer in business.
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October 2022 by Collette skinner
Absolutely love this amazing company..Highly recommended
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August 2022 by Richard Cech (Strictly Medicinal Seeds)
Hey Friends, Mountain Valley Growers recently completed an order to me for which I am quite thankful--and impressed. Good shipping method, accomplished as promised, rare plants in prime condition. During a heatwave, no less. Providing a proper organic certification assures a plant clean from pesticides and GMO's. I also know that the certification is difficult to get and expensive to maintain. To all naysayers who take the coward's way out and write bad google reviews because they are unable to communicate effectively with a good company like this, I say, if you can't say something nice, don't say anything at all. Richo Cech, Owner Strictly Medicinal Seeds
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June 2022 by Caroline Carter
I just received my first order from MVG and am thrilled .Super service and gorgeous young plants. Will order from them in the future. A great place to shop.
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October 2021 by Audria C
I ordered six roses from this nursery. I lost one to powdery mildew, but sometimes that's the way the cookie crumbles w/ roses. I applied neem oil and the rest are now beginning to thrive.
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October 2021 by George J.
I have ordered from them in the past and been very happy. I am trying to order now and can't get the online order system to work, they don't have a telephone number a person answers or you can leave a message on, and they have not responded to my emails. It seems customer service is not a high priority.
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October 2021 by Zach G.
Very disappointed. Ordered 6 scented geraniums due to the minimum order of 6 plants policy. 2 Fringed apple, 2 Chocolate Mint, and 2 Lemonbalm. Plants looked decently healthy upon arrival. However due to the small size of the plants I realized that a few weeks after planting only 2 of the plants I received were actually Geraniums. Instead of 2 Chocolate mint Geraniums, I received actual mint. I realized this due to how fast they were growing after I planted in the ground. Also instead of Lemon Balm Geranium I received what appears to be 2 ordinary citronella plants. Unfortunately the 2 Geraniums I actually did receive died. After reaching out to Mountain Valley Growers with my order number I was told they could not send me a refund due to them not being able to prove what I planted. I no longer had the original containers, even though I sent them a picture of the invoice I received in the mail with the plants. Seriously? Avoid this company. $80 down the drain on 2 plants that will die in winter, and 2 more that you should never plant due to their invasive nature. Attached are the pictures. The 2 in pots are mint, the 2 in ground are Citronella. If you want scented geraniums save your money and look elsewhere.
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October 2021 by Renegade Master
Very disappointed. Ordered 6 scented geraniums due to the minimum order of 6 plants policy. 2 Fringed apple, 2 Chocolate Mint, and 2 Lemonbalm. Plants looked decently healthy upon arrival. However due to the small size of the plants I realized that a few weeks after planting only 2 of the plants I received were actually Geraniums. Instead of 2 Chocolate mint Geraniums, I received actual mint. I realized this due to how fast they were growing after I planted in the ground. Also instead of Lemon Balm Geranium I received what appears to be 2 ordinary citronella plants. Unfortunately the 2 Geraniums I actually did receive died. After reaching out to Mountain Valley Growers with my order number I was told they could not send me a refund due to them not being able to prove what I planted. I no longer had the original containers, even though I sent them a picture of the invoice I received in the mail with the plants. Seriously? Avoid this company. $80 down the drain on 2 plants that will die in winter, and 2 more that you should never plant due to their invasive nature. Attached are the pictures. The 2 in pots are mint, the 2 in ground are Citronella. If you want scented geraniums save your money and look elsewhere.
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September 2021 by Gema Errecart
Beautiful plants. A lot selection. I do love it.
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July 2021 by Chris Catalano
Fantastic service and a great products! Will definitely be using again for my future needs.
