CVS is known for its friendly and helpful staff, with employees like Jeremy and Mama John providing excellent customer service. Customers appreciate the welcoming atmosphere and the willingness of staff to go beyond expectations, such as helping with the CVS app or assisting in choosing medication substitutes. The pharmacy team is efficient, often preparing medications quickly, sometimes in less than 10 minutes. The store environment is welcoming, with staff greeting customers warmly. However, there was a negative experience with pharmacy staff being rude during a period of medication shortage, which led one customer to transfer their prescriptions elsewhere and sell their shares in the company. Despite this, many customers find the overall service satisfying, noting the friendly attitude of staff and the improved experience compared to previous visits. CVS provides a mostly positive shopping and pharmacy experience with friendly staff and quick service, making customers feel valued and cared for.
Medicine for pickup but takes half an hour to wait for it! Clerk was holding the medication showing it to me and was ready and available but will take 30 minutes to prepare And release??? I don't know how busy she was but I wish it could have been faster to get it rather than wait. Not really accommodating.
July 2024
Great customer service by Jeremy! went beyond to give me extra support with how to use my cvs app. Also great customer service by Mama John in the pharmacy department . Helped me when choosing medication Substitute For a medicine that’s not covered by my insurance.
July 2024
They are amazing here ? friendly, helpful, and patient ?
