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January 2024 by Ron M.
No it's not . Preparing for lawsuit . Why are you lying . And bbb Is still waiting for your answer and will be used in court ! .
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November 2023 by Suzi Carragher
The folks at Golden Touch took care of my car and me with kindness and grace. The estimate was a bit higher than the final bill. (Whew!). They arranged for a rental for me through Enterprise.They needed a bit more time to get it perfect, but I’m over the moon happy with the outcome. They even vacuumed and washed my car! Awesome.
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November 2023 by Dani L
Got my front bumper replaced via Wawanesa referral and it turned out great! Service was quick and everyone there was helpful & friendly.Breakdown of turnaround time below:- 10/06 called to make appt for estimate- 10/10 appt date- 10/16 dropped off car- 10/20 car ready for pickup ?
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October 2023 by Bob L.
Bijan handled the estimation of my car body repairing. He is so friendly and professional. He quickly gave me a formal estimate even though I don't have appointment with them. More impressive is that he gave me different opinions to work with them, AND AND how to fix it by myself with a lot of detailed guidance and instructions!! Of course, he didn't charge me any penny! Such a honest, professional, and friendly company to help the local community. Definitely strongly recommend them to all my neighbors and friends! Thank you, Bijan! You guys are awesome
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October 2023 by H Handler
Excellent communication with shop. Repair looks great. Couldn’t be happier. I wish all company interactions were like this.Services: Steering & suspension repair
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October 2023 by Herbert H.
Golden Touch did extensive repair following an accident. Communication with them was great....they called to let me know status multiple times without me calling them. Repair was excellent and done much faster than anticipated. I wouldn't hesitate to use them again for any car related need.
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October 2023 by Tuan D. Nguyen
I had nothing but the best customer experience with Golden touch. Kaveh and his staff did an excellent job fixing my Tesla. I would highly recommend this shop.
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September 2023 by David
I was clearing the back lot of a property I manage where we constantly have problems. I noticed Golden Touch driver was parked and explained to the driver I had to clear the lot and told him why. I then asked him to leave. He refused and said he could park anywhere because he was a tow truck driver. I explained that he was on private property and asked him to leave again. He again refused so I told him I was going to have to call the police. He told me he has a contract with the cops, and he could park anywhere. So, I told him he was trespassed and called the police. While I was waiting for the police, he said a bunch of childish things and left after about 10 minutes. Magically, I got a negative review from someone who I believe to be the driver on my business page the next day. So, I am paying it forward. It's interesting how tow truck drivers have no problem towing people for being parked without a property owner's permission but some of them throw a fit when they are asked to leave by private property owners. Just because you are a tow truck driver does not give you a park anywhere pass.
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July 2023 by Vanessa Vendiola
Kaveh and his team fixed my car way more affordably and way faster (like, 11 days faster) than any other body shop verified by Tesla in the area. They even dropped it off at my house while I was at work. I’m so stoked on this find, and would highly recommend it to others.
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June 2023 by Ken S.
Very impressive! Contacted the company and made a reservation for the next day, and even though I was early, they accommodated me. Very informative the appraiser/estimator, gave it to me straight with no unexpected add-ons as everyone else does. These guys are very honest, the shop appears clean and everyone professional. Got a free estimate for the damage to my car, and will more than likely come back and have them do the service work. I have not seen another body shop that was equal to what I have seen here so far. Very impressed with their honesty!
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March 2023 by M P.
Matt the tow truck driver really helped me out at the Laguna Hills location when I was in a bind - even in the early morning hours. Great young man! Because of him, I highly recommend their towing services !
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March 2023 by A. C.
My car was done in a quick turnaround and it looked amazing when done. If in the future it needs work , I will definitely bring my car back here.
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February 2023 by Sean O. Ajayi Insurance Agency
Owner Insurance Agency and I have a great experience with claims. Golden Touch provides exceptional customer service and very reliable service. I highly recommend Golden Touch Auto Body & Towing, they have the midas touch.
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January 2023 by Corina K2
I needed a tow, they were very helpful, I ended up canceling because I got my car started. And Mike called to make sure everything was OK and to see if I still needed a tow. Very nice and courteous. He wasn't even mad I canceled. He just wanted to make sure everything was OK. Although I didn't actually use their service. It's nice that he called just to double check even after I canceled. Thanks Mike!
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October 2022 by Mike Maellaro (Alikat)
Today I was blessed by a helpful technician in Mike who was more than generous and went the extra mile to get me going again and on the road I highly recommend this business
