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October 2023 by Michelle Palomino
They had a bunch of signs throughout the store advertising shoes for $39.99. My son grabbed a pair and they rang up for over $65. When we told the cashier that they were $39.99 and showed her the signage, she grabbed the manager. The manager said the signs (multiple signs and price tags showing $39.99) were wrong, and wouldn't honor the price. We walked out instead. They tried to do the whole bait & switch on us, but it didn't work. Super dishonest business practices.
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September 2023 by Michelle P.
This store tried to do a bait & switch on us. My son found all black Sketchers for men that were $39.99, with a sign and exterior price tags on some of the boxes. When the cashier rang us up, they tried to charge $65 and some change. I showed the cashier the signage and pricing, so she got the manager. The manager just said they were marked wrong, it was a mistake, and tried to charge us full price. I told her that we wanted the advertised price, but she refused. We left not buying anything.
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September 2023 by Lilly P.
We'd like to give our thanks and appreciation to the entire staff at Shoe City on Katella Avenue (in Stanton). The customer service Christina showed and professionalism throughout (they all did). The patience and professionalism was wonderful. The way they take care of the customers is great!!! We really appreciated the great customer service that Christina, Sendi and Miriam gave to us (and the other customers). Thank you Shoe City (Stanton).
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June 2023 by Andrea Hawkins
Always find what I need and affordable. Friendly and helpful employees.
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June 2023 by Rick Cubillo
I took my daughter to find a couple new pairs of shoes. The store has a huge section with tons of options. The lady working the floor was very helpful taking us around the shop to find whichever style my kid was looking for and making sure the sizes were right. When we went to pay they had a wheel you spin for every pair of shoes you buy for a chance to win a prize. Unfortunately we didn't win anything. Anyways, this is a. Good place to go shore shopping.
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April 2023 by Claudine Gonzales | Development
You cannot make a left turn over a double double line!
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March 2023 by Erika First
Bought yesterday vans logo upside down. Did research and it is better to order vans on line directly from vans. This store has not apologized for selling irregular / damaged or possibly fake vans. 80. 00 for these. Shameful.
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March 2023 by Erika F.
Sold me these 80.00 vans defective/ irregular . Spoke to vans corporate, and they informed that they don't sell fake / irregular shoes to Shoe City. I wonder hope this doesn't happen to someone else.
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February 2023 by Julie L.
Where do people buy shoes anymore? The closest mall to me is dwindling in stores, Marshalls and Ross used to be my to go for kid's shoes but they've really downsized to adult only. DSW closed many brick and mortars so I was at a loss.We stopped in on the way home since it was on the way. My son tried on 2 pairs and picked the black on black Vans which were priced at $45 & typically run for $60 regular price. Some shoes were full price but I did appreciate they had a huge selection in both brands and colors. Clearance section was large (mostly women's & not kid's) but I was on a time crunch so rain check for next time!No issues here; will be back again soon.
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December 2022 by Ricky
Came to buy myself a pair of shoes, and another for a Christmas gift. The male manager and his female cashiers were literally watching me and VERY obviously following me. I could feel their eyes burning into me. Just because I was carrying 2 boxes of shoes doesnt mean im trying to steal. So unprofessional… I wont be back.
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November 2022 by Rachael Jordan (Yarbrough)
Huge selection of shoes. Only like three styles in wide.
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January 2022 by S. Ramirez
There was a holiday sale and bought 2 pairs of shoes for such a low price. Good quality.
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December 2021 by Jeanette Powell
Was just here about an hour ago! 12/18/21.Need a was there best thing to happen to me in this store!! I let her know that I was stressed shopping for my nieces! And she asked me sizes and colors I needed and helped me find everything I needed quickly and with ease! She is the best! Thanks Neena!
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December 2021 by Santo Luis
Same ol same ol type shoes and service..wasn't BAD but just whatever..needed some new shoes n bought the nicest 1s I thought but they need more NEWER model shoes..make sure you use the restroom if ur gonna be there for a while looking n shopping cuz they won't let you use the restroom..and the spin the wheel for a chance to win new shoes is rigged lol.
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September 2021 by Meranda M.
OMG I had the best sales rep ever! Neena walked over with a great personality (I knew she was smiling under her mask ) & asked me a few questions then guided me to the right section. I was done in seconds. As Neena was ringing me up she turned the wheel...Boom just like that the wheel stopped on "A Free Pair of Shoes" What a great experience. She had the great juju. Her Ora was phenomenal! Go see Neena!
