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July 2024 by Crystal Gonzales
Awesome grocer to shop for a big family
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May 2024 by Pam Schoonover
I go there for lots of items that I know they have
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May 2024 by Malissa Reed
Worst store every. Rude customer service. I bought something and because I could not find the receipt I called and the lady said yes I can return and only get store credit but when I came to the store they refused to help me and was extremely rude about it. That is not how you speak to customers in the rude tone of voice and said if I didn't like it call customer service
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February 2024 by Corina Hill
Produce has gotten really bad grabbed ,black berries and blue berries, strawberries, black berries and blueberries mush strawberries sour. Meat is also not look so great
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December 2023 by Jonnathan Z.
Great prices, Amazing service, always pretty clean. Love going to the bathroom here, for sure my go to bathroom spot.
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December 2023 by Lilly P.
I'd like to thank the staff at Smart & Final (Lorien who helped me find the shrimp cocktail and Christina "the cashier" who was nice & pleasant). I am starting to shop @ Smart & Final "more and more". The Stanton stores' staff are amazing":) !!!
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November 2023 by Charmie P.
The one is for the worst Customer Service I've ever experienced. Guy in front of me has one bottle of water. I have three waters and one other item. Just as the gentleman in front of me was going through the register froze. So they call over someone else who seem to be in charge, although not management, I'm sure, and instead of taking the two of us, he grabs the guy behind us, and a bunch of other people, and we stood there and stood there and stood there until he almost finished his customers, and I finally went over and spoke to him. I told him he should've taken us first and he said he already had customers! First of all, he was rude and incompetent. He felt quite confident in his rudeness. It was basically, "whatever you say Lady" without saying it in that way. But the intention was there. No apologies whatsoever. Good customer service would be, consider what the customer is saying, make a quick evaluation and find a way to apologize even if you don't want to address that you're wrong. Such as, "I'm awfully sorry that happened, let me take care of you now. Which would be no big deal because I already put my stuff behind someone who had a pile of groceries. But still it would've made it sound much better than the way he handled it. Absolutely zero common sense in handling a misstep. My guess is management may not care about their employees' behavior as much because it's difficult to get employees. I would have been happier in a longer line with somebody who was doing their best rather than have to deal with somebody as incompetent as this young person. And in my opinion, extremely rude by not addressing the truth. The store itself is great. Always well stocked and they do carry a few Middle Eastern products including Labne, a Kiefer yogurt.
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August 2023 by Carla Castrejon
Because every time I find what I need
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August 2023 by yshdz519 yshdz519
My mother and I have been here before never experienced so much bad experience and racist. We have always brought our service animal. I always carry him. He never walks around the store. His super trained & dont harm anyone. Not one at smart & final told us or anyone else who has dogs with them that were not welcomed. Today was the day that only cashier (whiteMan)working told us we weren't welcome because of our dog. He came at us rude very uncomfortable was super racist. We had barely walked inside. We decided toleave instead. We felt some type of way. We couldn'tget a hold of the Gm. Didnt even catch his name. . We went to another smart & final instead. We never come back here again.
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August 2023 by Ys K.
I went to a smart final 7050 Katella location to buy office supplies.While i was shipping i noticed that I lost my 100 bill that was supposed to be in my pocket. I did not know what to do and found one of the staff named Arty, I asked her a favor to announce if anyone found my bill. She made a smart decision at the moment and just let all the staff know i lost a 100 bill and whoever finds it, let her know. She asked me which aisle I was in. I disappointed myself and kept shopping. Arty came to me with 100bill!! I was so impressed, she was so happy that she found it. The reason I was so impressed was because I had a bad experience where I lost my gold ring(it was a gym). I called back to the location on my way to work and confirmed they found it. But once I visited they said no one had left any messages, and nothing was found. They did not even care. I only visited smart & final a few times, but I should sign up for a membership for the future. Thanks to Arty and she really made my day :)
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July 2023 by Felicita Flaro
Excellent customer service Ivan is a great manager very helpful
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July 2023 by Edmond Shaffa
Fast and very friendly
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July 2023 by Carla McKee
One of my "go-to" places for specific products I can't find elsewhere.
Finally found Barq's Root Beer!
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July 2023 by Pamela Swint
Too expense. My last trip 2 this smaller warehouse store....
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July 2023 by Joel Cruz
Good for last minute restaurant supplies