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January 2024 by David Williams
I've been a repeat customer at this location for over 2 years. Great environment very professional well maintained jennete and chris Always helps me. You will not be disappointed.
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November 2023 by Christina Ĺeyva
Unprofessional, lazy, untrustworthy and do not tell you the truth. Never tells you about specials or rewards. Would not recommend to añyone!
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November 2023 by Khoa Hoang
Leonardo P. 5 stars ?. Good business. Thanks
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November 2023 by Jennifer M.
Had to go in the store to get a phone that was shipped there. Diego was very polite and took his time throughout the entire process. He also speaks Spanish which is a plus. If you are looking for great customer service he is your guy.
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November 2023 by Roman Leyva
Had some questions about my phone and spoke with Al and he was extremely helpful. Highly recommend this store if you’re near by or willing to make the drive. I’ve always had amazing help with this location.
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September 2023 by Kais Shalizi
Mark is a incredibly gifted with customers and not only did he replace my screen protector but he fixed the phone case for my work phone, that I didn’t even purchase at t-mobile. That’s what you 10-star customer service. Amazing!
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August 2023 by Robert Esparza
Came into this t-mobile Leo assisted me and was so rude and unhelpful. I will not be returning to this store location again. Someone needs to re-train him on his customer service. ??
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August 2023 by Victor A.
When we showed up, the power went out. The employees were confused but, not rattled. They had us come in to learn what we were looking for. Then the power returned. I asked for the commercial deal where you pay off a phone and give a new one for transferring line & $39.99/mo. I was politely told no and that $75/mo would be the best deal he can do. I appreciate the handling of the matter but, disappointed in the difference of price/mo. I'm stuck with AT&T. Wait! I just check my bill for my daughter's line and that's a savings of $12/mo! Looks like my daughter will be switching. New review coming soon
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July 2023 by Vanessa F.
Not from this area but stopped in to replace me,my husband and my mom screen protector for our phones. Jason was who helped us he was so polite and very helpful with what we needed to be done. Great customer service great conversation. Awesome guy.! Thank you Jason !
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July 2023 by JUAN RODRIGUEZ
Went in with some questions and was greeted by a rude guy, who didn't help, didn't have any respect for customers. I left with my questions unanswered and a bag experience. I went to the corporate store and they helped out. It was just down the street, what a difference. This store sucks!
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July 2023 by Tiffany T.
This location has really nice people. I came in and was helped right away with my prepaid plan. John is the manager and was kind, friendly, and patient with my elderly mother. Great customer service!
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April 2023 by Taylor E.
This was one of the better T-Mobile locations I've visited since being a customer for over 15 years. The employees provide good customer support and service. It's located on the corner of Beach and Garden Grove Blvd. Not as crowded as some of the other locations so you don't have to wait as long.
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April 2023 by Jane Y
I am so glad that I met Joe at the store! I have been to many t-mobile stores and Joe is the best! He is kind, knowledgeable, and helpful. When I talked him about my concerns, he knew details about transfer lines, discount plan, and promotion policy that other store managers could not answer. Great customer service - 100% recommended!
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April 2023 by Gilberto Ramirez
The store manager is really helpful and friendly, they helped me to solve the issue with my phone and account, excellent job
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March 2023 by Jonathan G.
Extremely friendly staff! Al and John, who had helped us with all our questions and was able to assist us very quickly. In and out!
