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February 2024 by Minh Ánh
I really don't like going to this store because of the service style of the Mexican staff, they have a very discriminatory attitude towards Vietnamese people who are not good at English, but I still know that so I downloaded the app and ordered online. And for some reason, I always get cups of coffee that don't match the recipe I ordered. This morning I ordered 2 cups of coffee and only 1 cup had the correct recipe and 1 cup was very bitter like it didn't have any white chocolate milk. any mocha, almost every 10 times I ordered it, about 8 times it was not according to the recipe I ordered before. However, not most people here are like that, there are a few girls named Trinh who are very cute.
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February 2024 by Jean Kim
I ordered my drink thru the Starbucks app at 4:50pm. When I got there the door was locked. It turns out it was only drive thru... which is so annoying bc I had to wait in a drive thru line for 30+ minutes even though I ordered it online. The worst Starbucks ever.
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January 2024 by Kimberly M
Usually it’s okay, but sometimes it’d be nice to know when they don’t have a lot of something as I’m ordering because then my drinks taste watered down. I was on my way to work so that’s why I used the drive thru and didn’t notice it about my drink until I left. Literally only took 2 sips and threw it away once I got to work. Shouldn’t have expected much as the girl wasn’t attentive. I got the iced chai latte with oatmilk and it literally just tasted like milk. If I knew that then I would’ve ordered something else or gone to a different location
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January 2024 by Alex Guapo
I ordered my coffee thru the Starbucks app at 6:40am. Once I got there the door was locked. One of the staff did the drive thru sign with her hands, basically saying drive thru only.. I pointed at my semi truck basically telling her I can’t go thru the drive way. So she told the guy (that’s him in the picture) that I have an order. So he came and opened the door. He look like he was annoyed because he had to leave his work station to come attend me. So he went back and got my order and once he came back he looked sooo annoyed lol mfker that’s your job.. gtfo ?
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January 2024 by Dung Tran
Coffee
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December 2023 by Duy Do
Worst Starbucks ever, they don’t honor Starbucks promotion!! Waste of time. Drinks are also bad!
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December 2023 by Jim Campbell
Coffee overpriced and not hot.
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December 2023 by Destiny Pulido
Worse Starbucks Ive ever been to they take FOREVER!
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December 2023 by Jorge Fernandez
If you order ahead, before 7am, you still have to wait in an extremely long line to pick up your order since the cafe isn’t open. Defeats the purpose of ordering ahead.
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November 2023 by Anthony d.
Place a mobile order to get drink faster. Front door locked. What's the point of place a mobile order of this place is too lazy to open the cafe. Store hours are at 6 am Had to wait an extra 15 mins in drive thru because these workers are too lazy. Nice job
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November 2023 by Whitney K.
Greeted at the drive through by a young asian man. I didn't ask for his name as I am a regular however but he gave me a smile that made my day and made sure that I had that correct order!!
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October 2023 by Tisha S.
Placed a mobile order selected pick up in drive thru, got to the speaker told me to wait about 3 or 4 times before telling the my order. told them my name for pick my pick up order and told me they have my order. Get to the window and the lady doesn't even know what drink I had! Uhm my names on the cup? Like how do u not know? This entire time I waited 20 minutes in line from start to finish. There was less than 10 cars in line. It wasn't even that busy to be that slow. They really need to restrain their staff, no wonder this stars bucks has low reviews and isn't as packed as other Starbucks.
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October 2023 by Maddy T.
I'm not surprise the rating at this location is low because every single employee are unprofessional, unfriendly and lack of customer service. Twice I went to the drive thru and my drink is incorrect but them to tell me to pay .80 cents because it's oatmilk is shocking but I paid it because I know for being a gold member I know its extra charge but if your ok to throw away drinks made that it's wrong I think .80 cents not gonna hurt. For me it's how it was mention to me and it's about principle. I even ask for the manager but manager still didn't do anything.
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September 2023 by Ananda S.
I'm very disappointed with the Starbucks no wonder why it has such a low rating. I ordered online through the app so I can pick it up on the way to work said it would be available at 5:20 522. I walked in seconds after another girl I guess she had a mobile order as well. The girl working said she would make hers next about a minute later hers was done. She went on her way, did she asked me my name and said she's starting the espresso for my drink right now about three drinks through the drive-through and five minutes later I'm still standing there. I didn't notice the woman in the drive-through was the female that was behind me on beach Boulevard. Finally I said somethings. She respond rudely and said I'm the only one making drinks. Another three minutes now 535.(drink was supposed to be ready at 5:20. ) finally I got my drink I've been ordering this drink for the past six years and this was definitely not what I ordered after that much wasted time I just gave up and took my whatever the hell they served me and went on my way. Although the Starbucks is convenient on my way to work I will jazz go to the one across the street and do the out of my way U-turns. Shame on you Starbucks on Beach in Garden in Grove.
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August 2023 by Lindsey Alberto
Came here at 7:45pm ordered a pumpkin spice creme frap and was asked if i wanted coffee we don’t know how the drink is made and usually order it so we said we dont know if it usually had coffee but got attitude from the lady just giving signs and seems to be fed up we said if it comes with coffee sure we drove up and showed her the drink from the app and she signed “ugh it doesnt have coffee” and walked away after got our drinks and just handed them no thank you or have a nice day just gave them and shut the window