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June 2023 by Jay K.
Great experience. Doctor Winston was able to diagnose an eye condition and prescribe me proper lenses for my glasses. No other optometrist in my experience was able to do so - very lucky to have found him!
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February 2023 by Albert P.
I don't usually post reviews but recent event at this optometry made me. People should know about this place.I recently visited this optometry to order new lenses for my son. We were going to use our son's glass frame because it was rare and comfortable frame for my son, gifted by his grandmother. So we only wanted to replace lenses for new one. After waiting for weeks, they had informed us they lost our son's glasses and had no idea where they are.This was incredibly frustrating as my son was using old glasses mean time and was waiting for that new one. The optometry offered no apology for their mistake and instead try to make us buy new frame with our eye insurance. We were left feeling frustrated and disappointed by their lack of responsibility and customer service.This optometry didn't offer any kind of compensation or solution to the problem. And even didn't return our down payment.Overall, I would not recommend this optometry to anyone in need of reliable and competent eye care. Losing a customer's glasses is simply unacceptable and the lack of accountability and customer service made a bad situation even worse.Expect your glasses to get lost here.
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October 2022 by Fred P.
Dr Winston is the best Optometrist I've ever been to. I have been to many doctors in my life, but Dr Winston and his staff have been the most helpful! I have referred friends to him. He and his staff have always been very helpful to my family and me.
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March 2022 by Kelsey R.
Highly recommend Dr. Winston. I needed an optometrist after moving to Santa Clarita and yelped his location. So glad I did. I ended up getting PRK done and Dr. Winston has been extremely responsive and attentive to my needs. He even went so far as to meet me at 130am at his office on a Friday morning when I thought my eye had dislodged its protective lens (turns out it was just extremely dry which can be a side effect of PRK; so wake yourself up or if like me your eyes wake you up DO NOT OPEN THEM. Just add the "tears" aka eyedrops and that will prevent the scary experience I had of feeling like i had a contact lodged in the back of my eye and couldn't touch or rub it to help get it out). He is overall a really nice guy and knows his stuff. He also listens to you and spends the time actually checking and rechecking to make sure things are correct. He is the most thorough optometrist I've ever met and I have seen my fair share (considering I had glasses for 20 years before PRK). Still healing up but he will take good care of you! Staff is friendly and its easy to make an appointment. 5 stars!
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February 2022 by Evangeline C.
Highly recommend Dr. Winston. He is very knowledgeable, personable and was able to figure out how to help with my eye strain.His staff is also very friendly and very helpful.
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December 2021 by Cherish V.
Dr.Winston is fantastic. He is very thorough and helpful. He gave my Daughter a referral to an eye specialist because she needed it. All the staff are very helpful. Office is very sanitary and clean.
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June 2021 by Aaron C.
So I've been to this doctor before about 2 years ago. It was ok. I decided to go again because I knew I was in their system. The first time I tried making an appointment, they tried everything they could to get me in at the Stephenson Ranch office. However it was not going to work with my schedule. They did say I could also see the doctor at his Northridge office if I wanted. I said that could work. I was told by the receptionist that they would check the schedule and get back to me. Well, they never did. So a few weeks later I had some time off so I called again to make an appointment. After not having anything available early Thursday or Friday, I asked about Monday. 4:30pm was the only time they had. I asked if there was anything earlier, the receptionist said she would look into it and get back to me later that day. Never saying I had a booked appointment. Was never told "okay sir, we'll see you on Monday". Well, they never did call me back.....again. I called them back the next day. I voiced my displeasure in not getting a call back. The lady on the phone was apologetic, but argued that she said she would call me back IF there was anything available earlier. She did not say that, I was told she would call me back later that day. Overall not a horrible experience, but I was on the fence about going back to this office, and after the last 2 experiences with the front office personel, I have cancelled my appointment and am looking for a new eye doctor. Know any good eye doctors in Santa Clarita. Hopefully your experience is better.
