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February 2024 by dena lambirth
Always wonderful. Love Dr Pope and her staff
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January 2024 by Share Lynn S.
I waited 10 minutes on the phone. I aquired a French bull dog and wanting to get an exam and spayed put me on hold again and claimed not taking on new clients. 25 minutes wasted.
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January 2024 by CHRISTINE BROWN
My dogs have been patients there for many years and we saw Dr. Riedel. Unfortunately she has moved away and I saw Dr. pope for the same exact medical problem that my one dog has had, Dr. pope, charged me double. Then when I contacted the office, the receptionist was very rude, I would not recommend this clinic at all to anyone. Not to mention 10 years ago Dr. Pope disappointed me when I had a very sick dog and she could not help me and put my dog down. He was in a lot of pain. She told me she didn’t have an appointment to put my dog down. The soonest she had available was in three days I only went back because of Dr. Riedel. There are so many vets out there, who are more than willing to go above and beyond for our fur babies. I would not recommend this clinic at all!
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December 2023 by Crystal Bayer
We love how our animals are treated there and are staff is wonderful ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
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November 2023 by Patricia Thierry
Great customer service and caring doctors for our pets.
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October 2023 by N Fox
Dr Pope and her staff went above and beyond my expectations when caring for Fifi during her dental and mass removal. Thank you for taking such good care of my baby. ?❤️
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October 2023 by Richard Delgado
Technician Riedel was abrupt and in a rush, for our appointment. Making the needs of my pets feel like the the least of her concern. On a previous appointment Dr Pope says allergy medication could be upped if needed, but Riedel insists that I take what she gives me and come back next week if thats the case.Didn't even ask if I needed to add any services or medications to the appointment(which every other lab technician ive come across has)I will be taking my services elsewhere, would give zero stars if possible.
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October 2023 by Rod Carrillo-Lundgren
We've been bringing our dogs to SRVC for years since moving to the area. While we were impressed by the online reviews & service we received at first, lately there has been a very noticeable decline in staff attitudes, not being able to see a vet when needed, and the inability to secure an appointment without weeks wait. But the events this week during an after hours emergency have broken all trust related to their reliability & effectiveness.One of my dogs was bit by another dog and was bleeding from his nose, head & eyes. I called their GuardianVets answering service (it was 7pm mind you, not the middle of the night) and it took several minutes for anyone to answer the phone. Even after I explained the situation (and gave my contact details), the response was "let me try to connect with a tech on duty." After several more minutes of being placed on hold, I finally hung up as I was already in my car driving to a new vet who was open late. My dog ended up needing 5 stitches & almost lost his eye.To this moment (4 days later) I have not received a single call back or message from anyone at that answering service, nor a vet tech or anyone associated with Stevenson Ranch Vet Center.We like to be loyal to businesses but are sad to say that we will be taking our business elsewhere. I hope SRVC finds a new after hours call service so no one else has to deal with the stress & anxiety of struggling to get ahold of someone here to help in an after hours emergency.
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August 2023 by pa navam
Our experience was hands down the best experience we've ever had with a vet. Though we are new, Kona was treated like a welcomed member of a family. From making the appointment to being given a transparent rundown of Kona's visit it was a positive experience. We are so thrilled to have found a wonderful vet center that we can trust. Thank you so much for everything!
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August 2023 by Kathy Greil
Dr Pope and her team are honestly the best vet in town been going since 2010
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July 2023 by Asher S
This place is amazing! I brought my cat Charlie in for a check up, and Dr. Riedel was gentle and very kind.
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July 2023 by mary soderbergh
I’ve been going there with my pets just under18 years…..an amazing team and you won’t find a better group of doctors and staff; Dr Pope, Dr Rydell, Dr Fox….. caring pet lovers.
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May 2023 by Nora Lucas
We had a wonderful visit. Katelyn was friendly and knowledgeable. Dr Ridel was very gentle when examining them. The cheese wiz is a great distraction for the dogs - genius!
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April 2023 by Linda Togneri
Dr.Ridelle is always so loving and patient to my active dog. She addresses my concerns and truly listens to what I need to convey. Thank you for making our visit a pleasant one each time we go.
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April 2023 by Nick Deis
This is my 4th vet in Santa Clarita and Stevenson Ranch Veterinary Center is BY FAR the best! Excellent communication through prompt phone calls, email, text and an added bonus of having all of your pet's info available in their app.
