“I stopped by this Five Below this morning right when they open to get balloons for my niece birthday. She wanted the number 9 so when I walked in, a worker greeted me and asked me if I needed any help. I told her what balloon I was looking for and she showed me the 2 colors they had for the number 9 balloon. I was fine with it so she started getting the balloon ready. I walked around the stores during the meantime and they have a decent amount of stuff here that are pretty cheap. I think the inside of this store is decorated nicely and they will likely have what you're looking for.”
“One of my girls favorite store. They have toys, crafts and any tope of gifts, candy, etc. Gift cards are our favorite choice for birthday presents, kids love getting one!”
“I just want to share the excellent and truly grateful experience I had today at the Five Below store in Granada Hills.
Yesterday, while I was about to get gas, I realized I didn’t have my wallet with me. I searched everywhere—at home and at work—but couldn’t find it. Later, I remembered that I had visited the Granada Hills Five Below on Wednesday evening.
This morning, I called the store and asked if they could check to see if someone had turned in a Hello Kitty wallet. The person who answered, Stephanie, was incredibly kind and helpful. She asked me to hold while she checked, and shortly after, she confirmed they had my wallet safely stored.
I can’t express enough how much I appreciate that my wallet was kept safe. Inside were my work credit cards, personal debit cards, Universal Member Pass, and some cash—and everything was still there.
Five Below has always been one of my favorite stores, but now the Granada Hills location is officially my favorite! Special thanks to Stephanie for her kindness, professionalism, and truly great customer care.
Thank you, thank you, thank you!”
“WOW, what an amazing employee NICOLE is. I was greeted when I walked in and had a question and NICOLE had all of the answers I needed. What a great attitude, personality and vibe she has and, my wife thought the same thing! If she's NOT a manager she SHOULD BE and if she is, she should be the STORE MANAGER or GM (if they go that high here). But then again, if corporate is in L A or local she should be training MANAGERS!!! I owned an insanely successful retail company that my partner started in 1967 and sold it in 2012 with 3 locations. We were successful BECAUSE of our people. When I would shop anywhere and run across someone like NICOLE I would steal them and make them a deal they couldn't refuse because we wanted to be the best. Most people stayed 3-4 years with the majority 10+ and a couple 35-40! When you have a business with the majority of employees like NICOLE you can't lose. If we still had our business we would get her trust me. If your people are the RIGHT people your customers will know and feel the vibe and be loyal to the business. Thank you to whoever found her. WE WILL BE BACK! :)”