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February 2024 by Sonia A.
The surrounding area is filthy and the service takes extremely long. Only two tellers for general public. Waited for 40 minutes in line.
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December 2021 by Claudia F.
Just went to open an account for my daughter and Luis Adrian Q. was really helpful, kind and pacient to explain every step of the way. He also managed to make us laugh while at it.. Thank you Luis!
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September 2019 by Kim K.
Thank you Luis Adrian Q. For being super patience and caring. Thank you your time and efforts to explain what was going on with my father account.
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August 2019 by Grant S.
Ummm, it's a bank .. nothing really special about it.. the ATMs work I mean, how do you rate a business or a chain like this? No issues to report, I guess that's one way to do it
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June 2019 by Sherry K.
This branch is always packed and no tellers. When finally got to see the teller to make a cash deposit into my sister's account, THEY WILL NOT ACCEPT CASH FOR DEPOSIT. What? Since when did a bank not accept cash? The teller said she can accept a check or money order only, not cash. I will never open an account with bank of America.
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August 2018 by Melissa A.
By the worst bank if America ever! It is always busy with few tellers. Very unorganized , waiting for some one behind a desk to help you is frustrating. No acknowledgement from any one . No sign in sheets . Just as bad as the dmv . But at least at the dmv you know where your number is . This branch has made me want to leave Bank of America
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March 2018 by P M.
The area is not so good the the service is great so that makes up for it . I go to the merchant window and the tellers are always on point. Very nice and they get the job done in a timely manner.
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November 2017 by Alexander D.
Bad 2 tellers on a Friday about 35 people in line for over a hour is the manager not thinking.. fired
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November 2017 by Jose J.
I honestly am upset at this bank. When I went in to sign up for an account the "manager" wanted to sit in and listen to the conversation which I found strange. Almost as if he doesn't trust his own bankers? Then he just listened and stared. Not sure if that is something they've always done but that really is NOT a good look. I'm also upset because online banking with this bank is a PAIN!!!! I always have issues logging in. It should not be this time consuming. I'm always having to call customer service. This is my 4th time already. And now they're saying they'll send me a temporary passcode in the mail ?! I don't have time to wait for the mail. I'll be closing my account this week. Should've known from the beginning when the manager sat in that they could not be trusted.
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October 2017 by Danica N.
If I could give no stars I would. Every time I come into this bank there are just 2 tellers & always 25 people in line. No joke!!! Also, the tellers they do have NEVER have a sense of urgency. It is constantly busy, so just add more tellers. Makes me want to pull my business from this bank.
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March 2017 by Richard D.
The service is great. Their policy of holding funds on paychecks is ludicrous. My last bank never held funds on any check I deposited.
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January 2017 by Ador G.
Lazy Reps.! Dont ever come here. Worst Branch of BOA! long line, long waits. Only 2 teller and they cannot accommodate the customers.
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December 2016 by Lisette B.
I just started up an account with bank of America.. and by far this has to be the worst bank ever. always full... always under staffed. not only this location, but every other one. I've tried several different locations, even modesto
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July 2016 by Angie S.
Still the worst BofA branch ever. Friday afternoon, 17 people in line in front of me (yes I counted), 2 tellers, no business window. To save face, they should just close this branch down.
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January 2016 by Colette V.
I wish I could give this bank a big fat zero! I'm gong back to bank of the west. The only reason I transferred from bank of the west to this bank was because my husband banks there. Big mistake! Lines are always long, they charge fees for everything, and customer service us very poor. Going back to bank of the west where I was happy.
