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September 2023 by armando vargas
One of the best in business I highly recommend!
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September 2023 by Monte Musso
The guy running the place is nice and he seems to know his stuff. BUT, he diagnosed my 08 750li has having a bad oil level sensor. He knew I had just put a new one in and told me the cheap Chinese parts seldom work so I should get a new one. He didn't even charge me the 160 E quoted for the diagnostics. So I bought a new one from BMW. It didn't work either. Hmm, I'll update this when I know more.
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September 2023 by Wayne Schiller
I had a car transformed by Joe and Bob's German. They did a fantastic job and got the car back on the road. The Jackrabbit is back hopping! I am very happy with their work and the price. I very much recommend them.Services: Electrical repair
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May 2023 by Christopher Simas
Complete waste of time... I called Tuesday (May 2nd) to get a quote to get my alternator pulley replaced that I diagnosed myself. Guy answered was neither rude nor friendly but gave me an estimate of $380 and that he needed to order the parts. Also said he's never seen that before. I say ok and he askes when i can come in and I say this Friday if that's possible.I get there at 7am and when I told him what I was there for he remembered and said "your going to leave your car here right". I didnt expect that but I say ok and that he would give me a call around 10am. Fast forward to almost noon and he calls me saying its coming from the alternator and he'll work on a quote for me...... another hour passes and he tells me I need a new alternator and gave me a quote for $910.... I politely declined and picked up my car where I was charged $121 for a diagnoses.I knew what the issue was I was under the impression I was coming in for a repair NOT to get my diagnosed just to tell me it was what I said it was.. plus it CAN be justr the pulley and not the whole alternator. They are replaceable on these cars.All in all I wasted 6 hours of my life and basically lit $120 bucks on fire, complete waste of time...Service: Electrical repair
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May 2023 by Heather “Webster” Centeno
family oriented business. honest people def trust them with my vehicle.
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May 2023 by Christopher S.
Complete waste of time... I called Tuesday (May 2nd) to get a quote to get my alternator pulley replaced that I diagnosed myself. Guy answered was neither rude nor friendly but gave me an estimate of $380 and that he needed to order the parts. Also said he's never seen that before. I say ok and he askes when i can come in and I say this Friday if that's possible.I get there at 7am and when I told him what I was there for he remembered and said "your going to leave your car here right". I didnt expect that but I say ok and that he would give me a call around 10am. Fast forward to almost noon and he calls me saying its coming from the alternator and he'll work on a quote for me...... another hour passes and he tells me I need a new alternator and gave me a quote for $910.... I politely declined and picked up my car where I was charged $121 for a diagnoses.I knew what the issue was I was under the impression I was coming in for a repair NOT to get my diagnosed just to tell me it was what I said it was.. plus it CAN be justr the pulley and not the whole alternator. They are replaceable on these cars.All in all I wasted 6 hours of my life and basically lit $120 bucks on fire, complete waste of time...
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April 2023 by Michelle Barber
First off this is going to be a long review and it is going to be well worth the read. I was referred to Bob German Auto Repair to get my car fixed because someone ran into the back of my car. I have been in the body shop business for 15+ years on the clerical side and I have seen a lot of bad customer service, so I was very reluctant to try a shop that I have not heard of yet but the person who referred me has been in business in Stockton for around 25 years so I trusted the process and as of right now they have kept me in the loop on each process and I must say I am very happy they actually found some extra work that needed to be done and got it approved through my insurance company the best part of this situation is they have been communicating to me on each step, which is very important to me. This review will be continued once I receive my car back so far so good. I just picked up my 2017 Honda Accord they replaced my rear bumper and repaired a few other areas and they did an amazing job, he also got my headlights polished!! Great surprise on that. Joe made this experience super easy he went over and beyond to make sure my insurance company took care of everything. Thank you Joe and everyone at Bobs German Auto Auto Repair for a beautiful job and easy experience.Service: Auto body & trim repair
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March 2023 by Anthony Alcaraz
Had many Luxury cars serviced at different locations but Bob's German Automobile has been the worst Customer service nightmare ever.Since Chris the Son has taken over the business from his Dad Bob the shop now is a major disaster.Bob Should have taken his good name off the Business begore handing it over to his Son Chris !
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February 2023 by Summer Collins
Had a really good experience with this spot. First time customer, brought my family's Audi Q5 to have the brake latch replaced. I let the owner know the problem with my brake latch, and he insisted on taking a look before ordering any parts to ensure best quality service. After the part was ordered, I brought my car in for the repair and it was complete within 30 minutes. When I returned for pick up and payment, the owner was extremely accommodating when discussing and assigning pricing to the job. I appreciated the work and communication here, would recommend to anyone.Service: General repairs & maintenance
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January 2023 by Matthew S.
Terrible service! Brought my Jetta in because it was running rough. Had a check engine light on. After A few days of them working on the car they gave it back to me still running just as bad. Said they turned off the light, just to have it turn back on again. Towed vehicle back to them to fix it only to talk to them days later. They wanted to "Turn the head over to look at it." At that point i realized they were not interested in repairing my car but taking my money. Came back in. They showed me a box of parts (not sure if they belonged to my car). When i asked for help on the payment, the son just told me it was drivable like i shoud be happy. They should have been able to fix my car but they didn't. I happened upon a neighbors friend who works on cars. He looked at the vehicle for a few minutes. Changed the spark plug wire and got it running without a problem. They charged me hundreds to do nothing. I will never return here and will always tell people to steer clear of this place. Run by a father son duo that only wants to rip you off. DO NOT GO HERE. BELIEVE THE BAD REVIEWS.
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November 2022 by Gisele Lawrence
Super honest! Great work at a great price. They have diagnosed my Audi and repaired it twice now, I recommend anyone with German cars to go to them! They’re great and their turn around time is amazing. Brought my car in for a water pump and thermostat housing replacement and got it back the next day. I cannot stress enough how great of a shop this is!
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August 2022 by Matt H.
I have been going to Bobs for two generations, that should tell you a lot. They are extremely knowledgeable and have the experience and tenure. Ask for Joe, tell him Matt sent you
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April 2022 by Jennie S.
I took my car in for a bad fuel injector put in and replace all six fuel injectors last week. Picking up my car today and Joe did a wonderful job on my BMW and found something else wrong with it communicating with us yesterday and took care of us and now I'm a customer for life. Thank you Joe for taking good care of my vehicle. Bob's German Garage honest and nice people.
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March 2022 by Toya W.
They don't get no stars never take your car there for anything they are very unprofessional they lie steal and cheat people they have the most horrible service in all God giving America I wouldn't recommend them or their services to a kid with a remote control car that's how bad they are
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August 2021 by Sam Rabanal
*Not related to repair*Staff members were kind, courteous and professional, even though I only asked to borrow a gas can. I will definitely be bringing all of my future work to Bobs German.I left the gas can next to the door of the shop. You guys were busy working and I did not want to take up any more of your time. Thank you.
