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June 2025 by Mitchell Reese
Dick's is cool. I usually know what I want and can go right to it & out without a long wait in line. Most times, every employee I pass, speak. Ask if I need help & wish me a good day.
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June 2025 by Cecilia Trejo
Great customer service beyond friendly and very helpful on finding exactly what you need.
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November 2024 by CoDy “CoDaC” wHiTe
Shut up at 8:20 p.m. the stores listed closed at as 9:00 p.m. but they said they close at 8 p.m.
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October 2024 by Thomas Williams
My account was hacked luckily they didn't have my credit card info but they still placed an order under my name to another state and has not been shipping but Dick's Sporting Goods won't/can't cancel it. I have decided since they cannot do this that they have security and online shopping issues as it could have been worse, so I have decided not to show with them anymore at all as they lack security for online stuff and that concerns me.
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September 2024 by Guadalupe Garcia
From the moment of entry, the atmosphere was set by a cashier's warm greeting and radiant smile. In that instant, the barrier between customer and staff melted away, replaced by a sense of wellness and care. Rosalyn, a trainee whose performance was anything but novice. Her attentiveness extended beyond the customer at hand, creating an inclusive environment for all in line. With grace and efficiency, she:
- Promptly inquired about loyalty membership
- Quickly located and updated account information
- Maintained awareness of surrounding customers
Rosalyn's actions speak volumes about the quality of training and the culture of excellence at this Stockton location.
## More Than Just a Transaction
What could have been a routine purchase of a Yeti mug and Stanley cup transformed into a memorable experience. In an era where many shy away from social interaction, Rosalyn's genuine engagement served as a gentle reminder of the joy found in human connection.This encounter goes beyond a single satisfied customer.
The importance of staff training and its direct impact on customer experience
How positivity can be contagious, improving the day for both customers and staff
Clean facilities, courteous staff, and attention to detail all contribute to an atmosphere of professionalism and care. This Stockton store has set a high bar for retail experiences, proving that with the right approach, a simple shopping trip can become a source of inspiration.
To Rosalyn and the entire team at the Stockton store: Your dedication to service excellence is noticed and appreciated. You've not only earned a loyal customer but also set an example for businesses everywhere.
Remember, in a world where you can be anything, be like the workers at DICKSSPORTINGGOODS in Stockton Ca.
Rosalyn thank you for being – attentive, kind, and committed to brightening someone's day. 🌟
#CustomerServiceExcellence #RetailHeroes #StocktonPride To the managers at this store I applaud your hard work and dedication in training your employees like they say Team work makes the dream work good job 👏🏻 😁👏🏻
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June 2024 by Andrew Dompeling
All these shoes are on display, but none in stock. They try to push you to buy online, but you really need to try on shoes first especially at their inflated prices.
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April 2024 by Teodoro Juarez
Lots of sports clothing and sports shoes, lots of assortment, I really like it.
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March 2024 by Fernando Aguilar
I love this place I have been buying here since 2/3 years ago, and I always have a good experience, the managers are so nice and kind people, the workers and cashiers as well, I will still shop where and I’m sure that I will still thinking the same abut them.
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January 2024 by remaljit kaur
Here is good customer service
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November 2023 by Erin Vanwinkle
Organized, friendly, and so far the employees are tentative with good customer service
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November 2023 by Erin Van Winkle
Organized, friendly, and so far the employees are tentative with good customer service
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October 2023 by Ylw Z.
Went in today, to buy a nike tech hoodie. Took so long to find an employee for the fitting rooms. On top of that when I went to check out, the secret shopper or assets protection was all weird guarding the door and talking on the walkie with the cashier "Oh he brought it up he didn't run." Very unprofessional manager on sight should review their policies in initiating assets protection. They all were acting rude not even friendly like I was stealing something. I am construction worker, I don't need to be stealing nothing, and have some $16 an hour person be all up and weird. Lodi Dicks on Reynolds Ranch way better Y'all need to be friendly to your paying customers and not discriminate.
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August 2023 by Allison Mendez
Wheres the entrance?
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May 2023 by Arcee San Pablo
Came here while my kids were next door at the jump place. I needed new running shoes. They did not have a great selection but they did have what I was looking for. No one was around to help. But, I already knew what shoe I wanted. I ended up buying 2 pairs. Shoes were priced slight lower than other places. I used to spend a lot of time in this store. But, since they removed the whole fishing section I only come in to look at shoes now. But still a great store to browse around to kill some time.
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April 2023 by Chewy B.
Was Looking for softball equipment Luckily Angel was there to assist us with any questions
