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December 2023 by Adventure B.
Purchased some items on Christmas eve and wanted the free bucket. The heavy set female cashier I dealt with was worthless. Rude, unhelpful, zero customer service skills. This woman has no business in a customer facing role. Fortunately, the manager was able to help. I'll stick with the Waterloo location going forward. No wonder this store is usually empty.......
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November 2023 by Gerald Allgood
Low prices, good selection. Staff are helpful and friendly.
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November 2023 by MR Räzor
Clean well stocked store. It’s being poorly managed. Shut down a lot “due to emergency”. While there they have a “one line in isle 4” policy with no signage and the micromanager scolded the busy checking staff for not looking up to remind customers where to stand…while the checker was collecting money that the store needs to remain in operation. Poor priority ideals and poor management shows that must be a terrible place to work. I’ll go to the other side of town. That store is open always when I’m there and everyone seems to work great
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October 2023 by Francisco Reyes
Great values on certain items, you can't find these the big tool stores
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September 2023 by Tammy W.
I can't even open on time.I should fix the sign. And update the website informationAnd not waste everybody's time
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September 2023 by Jessica O'Toole
Went there looking for a gear puppy and the supervisor Chris was very helpful. They didn't have the one i was looking for so he went to the back and found it. Thank you so much Mr. Chris. Staff was very nice.
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September 2023 by Sean Roberts
Had the clerk change prices on some bar stools had it marked 59.00 on sale but when I asked the register why she charged me 75 each they acted as if it was always 75 shady
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August 2023 by Andrew Ramos
It's really clean, and the line was fast. Store looks brand new.
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August 2023 by Jimmy Eischens
Prices are good and everything is warrantied.. that's why on weekends there's always a line at the checkout..
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July 2023 by John Bankston
Picked up a very useful tool there a flashlight that plugs into your lighter with three different settings
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July 2023 by chris T.
I was looking for something for my kids to use for a upcoming vacation. I called and spoke with Chris. He was very helpful. I always appreciate good customer service!
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July 2023 by Kathryn Wiselogel
My son @ i lov shopping here there prices are better than any were @ there warrenty are better than any where else we Shop
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July 2023 by Cee L.
I have come to this location multiple times and I really never had a problem with most workers. This particular time I came in and spent $90. They had a promo that if you spend $40 you get a free gift. I wasn't told about the free gift when I purchased my item but I found out from my wife and I went back with my receipt to claim my gift. I asked the worker named Kiran which gifts were free and she showed me. When I came to the counter Kiran said the gift that I picked wasn't free. The picture of the free item was on the promo also. She was rude and called me "Dude" when I got sarcastic with her she kicked me out of the store and said I couldn't come back and she didn't apologize for her mistake and accusing me of trying to get something that wasn't free as if I was trying to rip them off.
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June 2023 by Tina New
Lady working last night ( manager) very rude . I called to ask about a coupon and she responded as if I was wasting her time . Had me on speaker phone where I couldn’t really understand her …. After she felt she had answered my question … she said “ you understand now” laughed and hung up. People like her are the reason this city has a bad name . Rude inconsiderate and just an over all ugly person.
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June 2023 by Anna Panelli
Poor service, can't get help if your a women your fending for yourself. And younger Cashier's chew gum like a cow chews it's cud. The on on Waterloo much better.
